Sales Process Associate
4 weeks ago
Job Description Responsibilities Designation: Sales Process Associate (Voice-US) Serve as the primary point of contact for all customer service/sales inquiries, adept in building & managing a team of efficient customer service representatives. Manage the inbound/outbound phone calls and email inquiries from both current and prospective customers who contact to share quotes for customized apparel purchases. Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise with a CUSTOMER FIRST approach. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. Developing and implementing process improvements to increase efficiency in customer service operations. Use advanced sales techniques, understand customers needs to receive all information required to process these quotes, close the sales and pass them to the production team. Liaison with all related departments and external suppliers to facilitate information exchange and negotiate to get the best deal for the organization. Auditing work and service delivery to ensure the company's high standards, efficiency, and productivity goals are met. Document & oversee customer calls in the database system; including resolutions, issues, and general notes. Requirements Excellent verbal and written communication skills. Excellent leadership, communication, sales, and customer service skills. Ability to stay calm under pressure and maintain a positive attitude. Ability to meet deadlines and prioritize tasks. Excellent phone etiquette and active listening abilities. Must be a quick learner with an exceptional ability to make decisions. 1+ years of customer service/sales experience(mandatory) with US customers. Should be completely comfortable working in US shifts(8:30 PM to 5:30 AM)- Work from office. Additional Perks An amazing culture that emphasizes hard work, learning orientation, humility, and a Customer First approach. A clear performance management system and incentive plan. Family Health Insurance with up to 2L Sum Insured. Refuel - In-office snacks/coffee and refreshments. 5 days working (Monday-Friday) Timings : 8:30 PM to 5:30 AM Salary: 3 to 6 LPA
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Sales Process Associate
5 days ago
Thiruvananthapuram, Kerala, India FAYA Full time ₹ 2,40,000 - ₹ 4,80,000 per yearResponsibilitiesDesignation: Sales Process Associate (Voice-US)● Serve as the primary point of contact for all customer service/sales inquiries, adept in building & managing a team of efficient customer service representatives.● Manage the inbound/outbound phone calls and email inquiries from both current and prospective customers who contact to share...
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[High Salary] Junior Process Associate
3 weeks ago
Thiruvananthapuram / Trivandrum, India Guidehouse Full timeJob Description Job Family GIC Process (India) Travel Required None Clearance Required None What You Will Do - Review subject information obtained from multiple sources such as internal and subscription databases, provided documentation, public records, and open-source research. - Review system generated alerts for potential risks, assess if additional TM...
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Process Associate
1 week ago
Thiruvananthapuram, Kerala, India AImploy Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAImploy is transforming recruitment through advanced AI technology and is set to revolutionize the way companies hire talent. Our innovative approach leverages AI to make the hiring process more efficient and effective, providing companies with the most suitable candidates. We are dedicated to improving both the candidate experience and...
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Process Associate
1 week ago
Thiruvananthapuram, Kerala, India XILLIGENCE Full timeCompany DescriptionXilligence has been providing technology outsourcing solutions since 2000, serving a diverse range of clients from small start-ups to large global enterprises. We help our clients navigate and compete in today's modern technology landscape, covering areas from smartphones to web, desktops to cloud, and AI to Big Data. With extensive...
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Senior Process Associate
3 weeks ago
Thiruvananthapuram / Trivandrum, India Guidehouse Full timeJob Description Job Family GIC Process (India) Travel Required None Clearance Required None What You Will Do The Market Surveillance Compliance team sits within the Financial Services (FS) Department. The team strives to detect potential insider trading, market abuse, violations of regulations and policies related to information barriers, and/or violations...
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Sales Process Associate
1 week ago
Thiruvananthapuram, Kerala, India Techfaya Innovations Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany Description FAYA, with its Head-Quarters in Ontario, California, has its Global Technology Centre at Technopark, Trivandrum, India. Our focus of operation revolves around Technology, Marketing, and Branded Merchandise. We help our customers grow their businesses by providing the finest branded merchandise, the most innovative technology platforms,...
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Sales Process Associate
1 week ago
Thiruvananthapuram, Kerala, India Lenkerhof gourmet spa resort - Relais & Châteaux Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionFAYA, with its Head-Quarters in Ontario, California, has its Global Technology Centre at Technopark, Trivandrum, India. Our focus of operation revolves around Technology, Marketing, and Branded Merchandise. We help our customers grow their businesses by providing the finest branded merchandise, the most innovative technology platforms, the...
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Associate Sales Manager
2 weeks ago
Thiruvananthapuram, Kerala, India Finstron Global Full time ₹ 20,00,000 - ₹ 60,00,000 per yearJob Title: Associate Sales Manager (Technology Products & Services)Location: Thiruvananthapuram Technopark Office, Klystron TechnologiesCompany Overview:Klystron is a leading provider of innovative technology products specializing in Self-Service Kiosks, AI Solutions, Odoo ERP, Payment Solutions, Software Testing, and DevOps. With a strong commitment to...
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Sales Associate
4 days ago
Thiruvananthapuram, India NeoITO Full timeJob Description: A sales associate is usually responsible for welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers. They ensure that their company makes more sales and gets customers products suited to their needs. **Responsibilities**: - Should be able to learn the product end-to-end - Should have...
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Sales Process Associate(US Voice Process)
1 week ago
Thiruvananthapuram, Kerala, India FAYA Full time ₹ 3,00,000 - ₹ 6,00,000 per year𝑱𝒐𝒃 𝑫𝒆𝒔𝒄𝒓𝒊𝒑𝒕𝒊𝒐𝒏𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔● Serve as the primary point of contact for all customer service/sales inquiries, adept in building & managing a team of efficient customer service representatives.● Manage the inbound/outbound phone calls and email inquiries from both...
