Process Associate

4 days ago


Thiruvananthapuram, Kerala, India XILLIGENCE Full time

Company Description

Xilligence has been providing technology outsourcing solutions since 2000, serving a diverse range of clients from small start-ups to large global enterprises. We help our clients navigate and compete in today's modern technology landscape, covering areas from smartphones to web, desktops to cloud, and AI to Big Data. With extensive experience and expertise, Xilligence supports companies in staying ahead of the competition. Contact us to discover how we can assist in your technological needs.

Role Description

This is a full-time on-site role for a Process Associate, located in Trivandrum. The Process Associate will be responsible for managing business process outsourcing (BPO) tasks, ensuring effective customer service, conducting data analysis, and facilitating communication channels. Daily tasks include supporting clients with their finance and analytical needs, handling inquiries, and maintaining operational efficiency within the outsourcing operations.

Qualifications

  • Possess strong Analytical Skills for evaluating and interpreting data
  • Customer Service and Communication skills for efficient client interaction
  • Finance knowledge for managing financial tasks and responsibilities
  • Experience with Business Process Outsourcing (BPO) operations
  • Ability to work in a team environment and manage tasks independently
  • Bachelor's degree in Business, Finance, or related field is advantageous


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