Associate/Senior Associate – Finance and Accounts
18 hours ago
Note:
- Applications are invited from candidates who are able to attend a face-to-face interview at the office address mentioned in the Job Description.
- Shortlisted candidates will be invited for an in-person interview at our office.
- The interview schedule and other relevant details will be shared via email following the initial screening process.
Job Description
Designation: Associate/Senior Associate – Finance and Accounts
Experience: 0 – 2 years
Educational Background: Degree in Finance, Accounting, or related field
Location: Allianz Services, Technopark Phase III, Trivandrum
Roles and Responsibilities:
- Prior experience in Finance domain preferably Accounts receivable
- Customer Financial Interactions: Handle inbound and outbound calls related to customer accounts, providing financial guidance and support.
- Collections Management: Proactively contact customers for overdue payments, negotiate payment plans, and collaborate with the collections team for effective debt recovery.
- Account Reconciliation: Conduct detailed account reconciliation, identify discrepancies, and work towards resolution.
- Financial Consultation: Provide financial advice and information to customers, addressing inquiries related to billing, statements, and account details.
- Data Accuracy: Ensure accurate recording of financial transactions and customer interactions in the system.
- Collaboration with Finance Teams: Work closely with internal finance teams to relay customer insights and assist in resolving financial discrepancies.
Desired Candidate Profile:
- Educational Background: Degree in Finance, Accounting, or related field.
- Experience: [0 to 2] years of experience in voice-based customer service, collections, and financial management.
- Financial Acumen: Strong understanding of financial principles, accounting processes, and financial statement analysis.
- Communication Skills: Excellent verbal communication skills with the ability to explain financial concepts in an understandable manner.
- Adaptability: Comfortable working in a dynamic environment and adapting to changing customer and business needs.
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