Customer Onboarding

**Summary**: **Roles and Responsibilities**: - Onboard new customers by guiding them through the setup process and providing training on how to use the eZee Panorama software. - Provide ongoing support to existing customers by troubleshooting issues, answering questions, and resolving any technical issues that may arise. - Work closely with the sales team...

Experience: 1–3 YearsLocation: Surat (On-site)Department: Customer Success /After-SalesEmployment Type: Full-timeAbout Suvit is an AI-powered SaaS platform that helps businesses and accounting professionals automate their daily data entry and accounting operations with speed, accuracy, and intelligence.We're on a mission to simplify finance workflows and...

**Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

Roles & ResponsibilitiesNew customer onboardingBe able to understand the nature of client issues and resolve them in a timely and efficient manner.Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.Self-motivated and be team player.Maintain policies and procedures when working with clients and provide appropriate...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures, and standards. - Maintain...

New customer onboarding able to understand client issues & resolve them effectivelyResponsible for resolving client issues via Live Chat, Email, Phone, and Remote softwareMaintain policies & procedures while client handlingProvide Knowled. transf Required Candidate profileStrong communication in English & Telugu, computer skills, self-motivated, team...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

Job Role: - Understanding client’s queries and providing them solutions - Provide Training and equip new customers with the videos and other training - Follow up with new customers and help them navigate any difficulties they are - Taking a follow-up of inactive clients - Following Standard Operating Procedure (SOP) - Introduce existing customers to newer...