Customer Onboarding

16 hours ago

Adajan Surat Gujarat, India Yanolja Cloud Solution Full time

**Summary**:
**Roles and Responsibilities**:

- Onboard new customers by guiding them through the setup process and providing training on how to use the eZee Panorama software.
- Provide ongoing support to existing customers by troubleshooting issues, answering questions, and resolving any technical issues that may arise.
- Work closely with the sales team to ensure a smooth transition for new customers and provide feedback on customer needs and preferences.
- Collaborate with the product development team to identify and address any bugs or issues with the software.
- Maintain accurate records of customer interactions and feedback to improve the overall customer experience.
- Gather the required details from the client.

**Qualifications**:

- Bachelor's degree in Business Administration, Computer Science, or a related field.
- 2 years of experience in the eZee Panorama department or a similar role.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office, Excel Sheet, CogniSaas, and CRM software.
- Knowledge of hotel management software is a plus.
- Good in English.

**Job Types**: Full-time, Permanent

Pay: From ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- support: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 93271 38178
Application Deadline: 22/12/2024
Expected Start Date: 03/01/2025

  • Customer Onboarding

    1 week ago

    Adajan, Surat, Gujarat, India Yanolja Cloud Solution Full time

    **Job Responsibilities (but not limited to)**: - **Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - **Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - **Training**: Provide comprehensive...

  • Customer Onboarding Executive

    2 weeks ago

    Surat, Gujarat, India Suvit Full time

    **Experience**: 1-3 Years **Location**: Surat (On-site) **Department**: Customer Success /After-Sales **Employment Type**: Full-time **About Suvit** Suvit.io is an AI-powered SaaS platform that helps businesses and accounting professionals automate their daily data entry and accounting operations with speed, accuracy, and intelligence. We’re on a...

  • Customer Onboarding Executive

    1 week ago

    Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time

    **Experience**: 1-3 Year s**Location**: Surat (On-site) **Department**: Customer Success /After-Sales **Employment Type**: Full-time **About Suvit** Suvit.io is an AI-powered SaaS platform that helps businesses and accounting professionals automate their daily data entry and accounting operations with speed, accuracy, and intelligence.We’re on a...

  • Customer Onboarding Executive

    6 days ago

    Katargam, Surat, Gujarat, India Suvit Fintech Pvt Ltd Full time ₹ 4,80,000 - ₹ 9,60,000 per year

    Experience: 1–3 YearsLocation: Surat (On-site)Department: Customer Success /After-SalesEmployment Type: Full-timeAbout Suvit is an AI-powered SaaS platform that helps businesses and accounting professionals automate their daily data entry and accounting operations with speed, accuracy, and intelligence.We're on a mission to simplify finance workflows and...

  • Customer Onboarding

    2 weeks ago

    Surat, Gujarat, India Yanolja Cloud Solution Full time

    **Job Responsibilities (but not limited to)**: - ** Client Onboarding**: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. - ** Needs Analysis**: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. - ** Training**: Provide...

  • Customer Onboarding Executive

    2 weeks ago

    Surat, Gujarat, India SuviT Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Experience: 1–3 YearsLocation: Surat (On-site)Department: Customer Success /After-SalesEmployment Type: Full-timeAbout Suvit is an AI-powered SaaS platform that helps businesses and accounting professionals automate their daily data entry and accounting operations with speed, accuracy, and intelligence.We're on a mission to simplify finance workflows and...

  • Customer Onboarding

    2 days ago

    Surat, Gujarat, India Yanolja Cloud Solution Pvt. Ltd. Full time

    **Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

  • Customer Onboarding

    1 week ago

    Surat, Gujarat, India Yanolja Cloud Solution Full time

    **Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 400+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported...

  • Customer Onboarding

    1 week ago

    Surat, Gujarat, India Yanolja Cloud Solution Pvt. Ltd. Full time

    **Organizational Overview**: - Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. - With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with...

  • Customer Onboarding Executive

    1 week ago

    Vadodara, Gujarat, India H&M Virtual Services Full time

    **Prerequisites**: - You should have fluent English - You should be able to work from 3:30 a.m. to 12:30 p.m. (Early Morning Shift) **About the company**: H&M Virtual Services Pvt Ltd. is one of the leading backed services providers in Australia. Our major clients are Australian-based solar retailers who sell solar panels in Australia. with a team of...