Customer Relationship Executive

6 days ago


Haryana, India THAKRAL INNOVATION PVT. LTD. Full time

Provide timely and accurate responses to customer queries, ensuring a high level of customer satisfaction.
- Maintain a positive and professional relationship with customers while addressing their needs.
- Collaborate with team members to resolve customer issues and escalate when necessary.
- Follow up on customer concerns and ensure resolutions are implemented effectively.
- Adhere to company policies, procedures, and service standards.
- Meet or exceed performance metrics, including quality, response time, and customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person



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