Customer Support Executive(Verification)

3 days ago


Noida Uttar Pradesh, India Glowfin Full time

Help to resolve client’s query related to different verifications like Employment, Education and Criminal & Reference Checks.
- Ensure timely and accurate report delivery at defined productivity levels.
- Execute issue /query resolution and ensure proper documentation & follow-up.
- Ensure adherence to Client Service Level Agreements (SLAs).
- Identify, share and support operational improvements.
- Documentation
- Client Relation Management
- Portal Updation
- Coordinating between Vendors & Clients
- Responsible for work in the absence of Vendors(when the vendors are on leave)
- Vendor Management
- Following up with vendors by mail.
- Completing reports. Requirements:

- Experienced and Fresher, both are welcome.
- Grammatically precise in written and spoken English.Good in MS Word.

Pay: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person



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