Customer Service Rep

2 weeks ago

Remote, India Compile Full time

Job ID JR0118457

Category Customer Service, Customer Service & Relations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

This position would be fully remote.

Hours of work would be 12:00 pm -8:00 pm (CT).
- Representatives are expected to provide timely and accurate responses and call notes to inquiries and efficient resolution to issues.
- This position requires excellent communication, customer service, time management and follow-up skills

**Minimum Requirements**
- Typically requires 3+ years of related experience.

**Critical Skills**:

- Must be able to multitask
- Must have great communication skills
- Must be able to problem solve
- Proficient in MS Office Suite
- Works with cross-functional teams to ensure value proposition is clearly identified and communicated with members including contract updates, industry news and trends
- Once tenured in role, serve as a dedicated representative to assigned chains or buying groups.

**Preferred Skills**:

- Pharmacy experience a plus
- Processing claims a plus
- Call center experience a plus

Career Level - IC - Business Support - B3

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please

**Our Base Pay Range for this position**

$17.63 - $29.38
McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson

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