
Customer Service Officer
3 days ago
We are looking for a customer service representative with excellent communication skills and an upbeat attitude. You should be professional, polite, and attentive while also being accurate. You should always be prepared and responsive, willing to meet each challenge directly.
We are a dynamic group, so we're hoping you'll fit right in
**Key Requirements**
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Any other adhoc duties by management.
**Qualifications**
- Prior working experience with at least 3 years in customer support and/ or administration support
- Diploma / Degree in Business Administration or other related discipline
- Ability to stay organise and meet deadlines with mínimal supervision
- Discretion and trustworthiness
- Good oral and written communication skills
- Familiar with the software used to connect with customers and gather their information (eg. Freshworks/ Freshdesk)
**Benefits**
- 5 day work week, Immediate full-time opportunity
- Remote work opportunity
- 7 days annual leave in year one, 14 days in year 2, 21 days leave from year 3 onwards.
- Creative & fun working environment
**ABOUT US**
**Chaosactive**
We are behind brands like Spiffy Dapper, Dapper Coffee, Oriental Elixir, Sago House, Low Tide, Porkypine, Amoy Beverage Corp and Kes-sho Glassware.
We started off as a hole in the wall in Boat Quay and have grown into several craft-focused businesses over the last decade. We lead from the front and are built on grit and copious amounts of sweat. We build fast, innovate incessantly and are crazy about efficiency.
Our team is the start and end of all our decisions. We are entrepreneurs looking to work with other entrepreneurial talents to be part of our tribe of misfits. And that means the ability to grow really fast and have the opportunity to lead or even grow into ownership in one of our ventures.
We have tripled in size during the COVID-19 era and we need talents and personalities for a diverse range of careers. We invite you to be part of the story and write your own chapter in our legends.
**Job Types**: Full-time, Permanent
**Salary**: ₹44,000.00 - ₹48,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Application Question(s):
- (*Required) Who is the Founder of Chaosactive?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 3 years (required)
**Language**:
- English (required)
Work Location: Remote
-
Customer Service Officer
1 week ago
Remote, India MUSTANG ENTERPRISES PRIVATE LIMITED Full time**Define the Role**: Clearly outline the responsibilities, qualifications, and expectations for the customer service role. Determine whether it's entry-level or requires specific skills or experience. - **Create a Job Description**: Write a detailed job description that includes the job title, duties, qualifications, and any other relevant information....
-
Customer Service Officer
1 week ago
Remote, India MCL Flooring Full time1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating with customers through various channels. 4. Acknowledging and logging customer requests to internal systems. 5. Consistently deliver high quality service to our customers to...
-
Customer Service Officer
3 days ago
Remote, India Body With Soul Full time**About Us** Body with Soul is a healthcare company based out of Singapore offering unique allied health services such as Psychology, Osteopathy, Dietetics & Nutrition. We are proud to have served more than 18,000 patients from over 70 countries since our inception in 2008. Our treatment approaches are current, scientific and evidence-based, and we deliver...
-
Customer Service Representative
2 weeks ago
Remote, India Kabru consulting Full time**THIS IS A 100% WORK FROM HOME JOB AND NEED TO WORK IN SHIFTS AND WE ARE LOOKING FOR A FEMALE ASSISTANT ONLY AS THE EXISTING TEAM HAS FEMALE ASSISTANTS.** **SALARY = 16000 /month** **Key Responsibilities**: - Provide exceptional customer service to guests and clients through various communication channels. - Coordinate and collaborate with team members...
-
Customer Service Executive
3 days ago
Remote, India VCosmos Full time**LOB** **WFH** - **Skillset**_ - **Qualification**_ - Should be Graduate from any field_ - **Experience**_ - 1 year of experience from BPO/any Customer Support (preferred)._ - **Salary**_ - ₹23000 ctc (18 k in hand)_ - **Shift**_ - Day for females till 9pm/ Rotational for males_ - **Roles and Responsibility**_ - To resolve issues and queries of L2 irate...
-
Office Services Coordinator
1 week ago
Remote, India Premier Research Full timePremier Research is looking for an **Office Services Administrator, **to join our team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the...
-
Customer Service Executive
1 week ago
Remote, India Appbroda Full timeCustomer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Schedule: - Day shift - Evening shift -...
-
Customer Service Representative
1 day ago
Remote, India Vocally Full timeAt Zappy, we support innovation by discovering faster, better, and more productive ways to conduct business. We are a startup factory! And are on a mission to fundamentally add value to the business community by creating tech-driven alternatives that improve their operations. We build start-ups that help businesses solve existing constraints and address the...
-
Customer Service Representative
1 day ago
Remote, India Vocally Full timeVocally, a start-up based out of Vancouver, Canada is on a mission to democratize voice processes in the SMB segment. Realizing the pace at which technology is growing and its vast impact on different sectors of the economy, the founder Souren Khetcho was struck with an idea to use voice automation for businesses. The startup began its journey mid of 2019,...
-
Customer Service Assistant
1 day ago
Remote, India Pride Circle Full time**Hello folx,** **I am looking for** **LGBT**+ talent to fill in the following position at an inclusive company**: **Role: Customer Service** **Location**: Hyderabad **Experience**:0-2 Years **Qualification**: 12th **Skills**: Customer care, BPO, Customer service, Relationship management **Salary**: ₹9,553.81 - ₹30,427.99 per...