Customer Service Officer

1 week ago

Remote, India Kabru consulting Full time

THIS IS A WORK FORM HOME JOB ONLY FOR **FEMALE ASSISTANTS **AND THIS IS **NIGHT SHIFT JOB**. PLEASE APPLY ONLY IF YOU ARE CONFIDENT TO WORK IN THE NIGHT SHIFT AND ALSO HAS COMMUNICATION SKILLS TO TALK TO THE US CUSTOMERS.

**Location**: Remote (Working with a US-based Client in the Hospitality Industry)
**Working Hours**: 7:30 PM to 3:30 AM IST

**Job Overview**:
**Key Responsibilities**:

- Make outbound and receive inbound calls to/from customers in the USA, delivering excellent customer support.
- Handle customer inquiries, resolve issues, and address concerns in a friendly and professional manner.
- Maintain detailed records of customer interactions and update databases as required.
- Assist with administrative tasks, such as data entry, reporting, and file management.
- Ensure customer satisfaction by following up on issues and providing timely solutions.
- Collaborate with team members and management to ensure smooth operations.
- Attend and complete all training sessions to develop a deep understanding of the role and the hospitality industry.

**Qualifications**:

- Exceptional verbal and written communication skills in English.
- Prior experience in customer service, call center, or administrative roles is a plus, but not mandatory.
- Strong organizational and multitasking abilities.
- Ability to work independently and manage time efficiently.
- Patience, empathy, and a positive attitude when handling customer inquiries.
- Willingness to work night shifts (7:30 PM to 3:30 AM IST).
- Eagerness to learn new processes and tools.

**Benefits**:

- Comprehensive training and ongoing support provided.
- Opportunity to work with a leading US-based client in the hospitality industry.
- All required tools and software for the job will be supplied.
- Chance to grow your career in customer service.

If you're an excellent communicator, have a passion for helping people, and are comfortable working night shifts, we invite you to apply

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Night shift
- US shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Cold calling: 2 years (required)
- Customer service: 3 years (required)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

Work Location: Remote

  • Customer Service Officer

    7 days ago

    Remote, India Chaosactive Holdings Pte Ltd Full time

    We are looking for a customer service representative with excellent communication skills and an upbeat attitude. You should be professional, polite, and attentive while also being accurate. You should always be prepared and responsive, willing to meet each challenge directly. We are a dynamic group, so we're hoping you'll fit right in! **Key...

  • Customer Service Officer

    7 days ago

    Remote, India Body With Soul Full time

    **About Us** Body with Soul is a healthcare company based out of Singapore offering unique allied health services such as Psychology, Osteopathy, Dietetics & Nutrition. We are proud to have served more than 18,000 patients from over 70 countries since our inception in 2008. Our treatment approaches are current, scientific and evidence-based, and we deliver...

  • Quality Customer Service

    2 weeks ago

    Remote, India s4s technologies Full time

    **Urgent Hiring: Quality Customer Service Executive** **Location**: Aurangabad, Maharashtra **Industry**: FMCG / Food Processing **Joining**: Immediate **Contact**: 9321979330 We are looking for a **Quality Customer Service Executive** with FMCG experience to handle customer interactions, resolve quality concerns, and support field...

  • Customer Service Officer

    2 weeks ago

    Remote, India Sapna Music Digital (OPC) Private Limited Full time

    **Greetings from Sapna Music Digital (OPC) Private Limited,** **Here is the opportunity to be a part of India's largest Music Distribution Company.** **LOOKING FOR EXCELLENT ENGLISH VERBAL AND WRITTEN COMMUNICATION SKILLS. (Please read the opening carefully post that share your resumes)** **Permanent Work From Home opportunity.** **Requirement**: -...

  • Customer Service Representative

    3 days ago

    Remote, India Rugsville Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    About usWe are professional, agile and innovative.Our work environment includes:Modern office settingWork-from-home daysGrowth opportunitiesA Customer Service Associate is responsible for assisting customers by providing product and service information, resolving issues, and ensuring a high level of customer satisfaction. The role requires excellent...

  • Customer Service Executive

    2 weeks ago

    Remote, India YEHMERAINDIAGharsoaps Full time

    **Job Description: Customer Service Representative (Work from Home) Excellent Communication Skills** **Company**: GharSoaps **Location**: Remote (Work from Home) **Salary**: ₹15,000 to ₹20,000 per month **Job Summary**: **Key Responsibilities**: - **Order Management**: Assist customers with placing orders, tracking shipments, and resolving any...

  • Office Assistant

    1 week ago

    Remote, India YOB Hotel Supplier & Hospitality Service Full time

    **Job Title: Office Staff Assistant** **Company**: YOB Hotel Supplies and Hospitality Solutions **Location**: Siliguri, West Bengal **Key Responsibilities**: 2. Assist with sales activities, including preparing quotations, following up with clients, and processing orders. 3. Create and manage e-way bills for export shipments, ensuring compliance with...

  • Customer Service Representative

    2 weeks ago

    Remote, India DFJ LLC Full time

    We are looking for a Customer Service Representative to provide administrative support to our team while working remotely. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. **Responsibilities**: - Schedule meetings - Place orders - Manage a contact list - Prepare customer spreadsheets...

  • Customer Service Executive

    7 days ago

    Remote, India VCosmos Full time

    **LOB** **WFH** - **Skillset**_ - **Qualification**_ - Should be Graduate from any field_ - **Experience**_ - 1 year of experience from BPO/any Customer Support (preferred)._ - **Salary**_ - ₹23000 ctc (18 k in hand)_ - **Shift**_ - Day for females till 9pm/ Rotational for males_ - **Roles and Responsibility**_ - To resolve issues and queries of L2 irate...

  • Customer Service Executive

    3 days ago

    Remote, India Mount Talent Consulting Full time

    Hiring for MNC From 0 to 3 year(s) of experience ₹ Not Disclosed by Recruiter **Remote** (Hiring office located in WORK FROM HOME) **Roles and Responsibilities** Resolving Customer's query through calls. Total Login hours is 7.5 hours and working hours is 6.5 hours. Shift - Night Shift 3 week offs. Time frame 10 PM to 9.30 Am. Any Graduate can...