Guest Relations Executive

7 days ago

Santacruz Mumbai Maharashtra, India Aspect Infrastructure & Construction Full time

**Job Title: Guest Relation Executive**

**Experience**: Minimum 2 years
**Location**: Santacruz
**Employment Type**: Full-time

**Key Responsibilities**:

- Greet and welcome guests & visitors promptly with warmth and professionalism.
- Maintain a clean, organized, and presentable reception area at all times.
- Coordinate with internal departments to ensure timely and seamless handling of guest appointments.
- Offer refreshments to guests and ensure their comfort during wait times.
- Assist with administrative support tasks such as courier handling, travel desk coordination, and visitor documentation.
- Provide exceptional customer service, resolving queries or escalating concerns when necessary.

**Key Requirements**:

- Minimum 2 years of experience as a Guest Relation Executive, preferably in a corporate setting.
- Excellent communication and interpersonal skills.
- Professional appearance and attitude.
- Ability to multitask and handle pressure with grace.
- Proficiency in MS Office (Word, Excel, Outlook) and basic front desk systems.
- Strong organizational skills and attention to detail.

**Preferred Qualifications**:

- Training in customer service or front desk management is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- coordinating guest interactions: 2 years (required)

Work Location: In person

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