Guest Relations Executive

3 days ago


Mumbai Maharashtra, India Speshally NHS Pvt LTd Full time

Title: Guest Relations Executive (GRE)

Department: Front Office / Guest Services

Location: Bandra

Reports To: Front Office Manager / Guest Relations Manager
Qualifications: Bachelors degree in Hospitality

Job Summary:
As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary responsibility is to ensure every guest enjoys a memorable and seamless experience from check-in to check-out. You will handle guest queries, resolve complaints promptly, and go the extra mile to enhance guest satisfaction.

Key Responsibilities:
Welcome guests warmly upon arrival and ensure a smooth check-in and check-out process.

Anticipate and respond to guests’ needs and preferences in a personalized and timely manner.

Handle guest complaints professionally and efficiently, ensuring satisfaction and follow-up.

Maintain an up-to-date knowledge of hotel services, room rates, packages, and promotions.

Coordinate with other departments (Housekeeping, F&B, Concierge) to fulfill guest requests.

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person



  • Mumbai, Maharashtra, India Smart Moves Consultants Full time

    Greetings from Smart Moves Consultants !! This is with reference to your resume posted on Indeed, we have an opening for one of our esteemed client. Please find the details below: Position: Guest relation Executive Location: Santacruz West Job Description --- - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve...

  • Guest Relations

    3 days ago


    Churchgate, Mumbai, Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time

    **Hiring for Guest Relations Executives, Hostess and Host for our specialty restaurant FOO Asian Tapas.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Guest Relations Manager/ Restaurant Manager. **Qualification**:Hospitality...


  • Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner. - Check guests in and out of the restaurant, ensuring accuracy of information. - Answer phone calls and provide information to guests or transfer calls to appropriate departments. - Assist guests with inquiries, requests, and complaints, providing excellent customer...


  • Mumbai Central, Mumbai, Maharashtra, India Mayfair Housing Pvt. Ltd Full time

    Guest Relations Executive - Female Only Location - Mayfair Breeze Sales Lounge - Andheri West Job Profile: - 1.Attending and Registering the Walk In Customers 2.Ensuring a Great Guest Experience 3.Catering to the Refreshments of the Guests 4.Directing the Guests to the Sales Team 5.Getting them to Sign a Feedback Form Females with a Presentable...


  • Mumbai, India Birla Healthcare Ayurveda Full time

    We are hiring for **Guest Relation Executive** **Location: Mumbai(Nepeansea Road)** **Roles / Responsibilities**: Maintaining relation with the clients by extending a warm welcome Addressing their queries referring them to the appropriate person. Achieving Center Target. To handle the front desk operations such as calling, welcoming guests, guiding guests,...


  • Andheri, Mumbai, Maharashtra, India Peninsusla Redpine Hotel Full time

    **Job Title: Guest Relation Executive (GRE)** **Reports to: Front Office Manager/Guest Services Manager** **Location: Peninsula Redpine Hotel, [Location]** **Job Summary**: **Key Responsibilities**: 1. Guest Interaction: Greet and welcome guests, anticipate their needs, and provide personalized service to ensure a memorable stay. 2. Guest Services:...


  • Mumbai, Maharashtra, India Blabber Hospitality Full time

    Job Summary Key Responsibilities 1. Guest Interaction: - Greet and welcome guests - Respond to guest queries and concerns - Provide information about Restaurant services and facilities 2. Issue Resolution: - Resolve guest complaints and issues promptly - Escalate complex issues to management when necessary 3. Personalized Support: - Offer tailored...


  • Mumbai, Maharashtra, India MYFLEDGE Full time

    Facility management Customer Service Guest Relation executive Clear communication skills **Job Types**: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9538477160


  • Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time

    **Job Title**: Guest Relations Executive **Job Summary**: We are looking for a warm, well-spoken, and customer-focused Guest Relations Executive to join our team. You will be the first point of contact for our guests, ensuring they feel welcomed and well taken care of throughout their dining experience. **Key Responsibilities**: - Greet guests warmly and...


  • Pune, Maharashtra, India CP HR Services Pvt.Ltd Full time

    **Position**: - Guest Relation Executive ( females preferred) **Location**: - Boat Club Road, Pune **Experience**: - 1 yrs to 3 yrs (from real estate background) **Salary** - 20-22 k pm - Review arrival lists to welcome guests - Attend to special guests and answer their inquiries - Help prepare welcome folders with collateral - Provide information...