CRM Executive

5 hours ago

Jaipur Rajasthan, India Navrasa Fine Jewels Pvt. Ltd. Full time

**Job description**:
Job Title: CRM Executive

Company: Navrasa Fine Jewels Pvt. Ltd.
Location: Jaipur, Rajasthan
Department: Operations

**Job Type**: Full-Time

**Salary**: ₹15,000 - ₹20,000 per month (CTC)

**Job Types**: Full-time, Permanent

**About the Company**

Navrasa Fine Jewels Pvt. Ltd. is a luxury jewellery brand recognized for its timeless designs and exceptional craftsmanship. We specialize in handcrafted fine jewellery that brings together traditional artistry and modern elegance. As we continue to grow, we are looking to hire a capable and customer-centric CRM Executive to join our Jaipur-based team.

**Position Overview**

We are seeking a well-organized and communicative CRM Executive to oversee customer engagement, build long-term client relationships, and ensure a high standard of service. This role involves active coordination with internal teams and direct interaction with our clientele.

**Key Responsibilities**
- Maintain and update the customer database (CRM) with accurate records and interaction history.
- Handle client inquiries via WhatsApp, Instagram, and showroom, follow up appointment scheduling and after sales service.
- Attend the clients and share the price sheets, catalogues, approval pieces promptly.
- Maintain lead sheet with 100% follow-up compliance
- Support customer loyalty initiatives, feedback collection, and personalized engagement.
- Achieve 25-30% conversion rate from leads to orders
- Coordinate with internal teams to ensure timely order processing, dispatch, and customer satisfaction.
- Generate basic reports from CRM data and share insights for management review.

**Skills Requiresd:

- **
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- Fresher or 1 years of relevant experience in customer relationship management, retail, or client servicing.
- Strong communication skills in English and Hindi (written and verbal).
- Familiarity with CRM software, Excel/Google Sheets, and customer communication tools.
- Good organizational and time-management skills.
- Freshers with excellent communication and a proactive attitude may also apply.

Why Work With Us

Join a growing luxury jewellery brand with a rich heritage and modern approach.

Work in a collaborative, customer-focused environment.

Competitive compensation and opportunities for career advancement.

Exposure to high-end retail operations and personalized customer experiences.

**Benefits**:
Paid sick time

Provident Fund

Schedule:
Day shift

**Application Question(s)**:
Are you an immediate Joiner?

**Language**:
English (required)

**Location**:
Work Location: In person

**Note:

- Require on urgent basis who can join us with immediate basis**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Application Question(s):

- Are you an immediate Joiner?

**Language**:

- English (required)

**Location**:

- Jaipur city, Rajasthan (required)

Work Location: In person

  • CRM Executive

    2 weeks ago

    Jaipur, Rajasthan, India GAINFUL GEMS & JEWELS Full time

    We are looking for a **CRM** **(Customer Relationship Management)** for Gainful Gems and Jewels. **About Us** **GAINFUL GEMS AND JEWELS **is a renowned name in the world of fine jewellery, offering exquisite craftsmanship and timeless elegance. Based in the heart of Jaipur, we pride ourselves on our commitment to exceptional customer service and quality....

  • CRM Executive

    1 week ago

    Jaipur, Rajasthan, India Derewala Industries LTD. Full time

    **CRM KEY RESPONSIBILITIES** **Key Responsibilities**: **1. Customer Relationship Management & Communication**: - Ensure all communications with buyers are professional, timely, and aligned with business goals. - Act as the primary point of contact for high-value customers and key accounts. - Address customer queries, concerns, and complaints, ensuring a...

  • CRM

    1 week ago

    Jaipur, Rajasthan, India GAINFUL GEMS & JEWELS Full time

    We are looking for _**CRM **_for Gainful Gems and Jewels. - **Responsibilities: - **_ **01. CRM Strategy and Planning** - Develop and implement a comprehensive CRM strategy aligned with overall business objectives. - Conduct market research and analysis to identify customer segments, preferences, and trends. - Define customer lifecycle stages and develop...

  • CRM Executive

    5 hours ago

    Jaipur, Rajasthan, India AH International Pvt Ltd Full time

    **Position: CRM Executive** **Location**: Vaishali Nagar, Jaipur **Experience**: 2-4 years **Key Responsibilities**: - Handle customer queries, complaints, and feedback with professionalism and empathy. - Communicate clearly and effectively—both verbally and in writing. - Prioritize and manage multiple tasks efficiently based on urgency and importance. -...

  • Jewellery CRM Executive

    2 weeks ago

    Jaipur, Rajasthan, India jobsclick HR solution Full time

    A Customer Relationship Management (CRM) executive's job is to build and maintain relationships with customers, and to ensure that their needs are met: - **Customer interactions**: Handle customer inquiries, complaints, and orders. Respond promptly and efficiently, and use active listening to understand the customer's needs. - **Customer data**: Analyze...

  • CRM Executive

    1 week ago

    Jaipur, Rajasthan, India Vardhman Group Full time

    **CRM Executive (Real Estate)** **Experience**: 2-5 years **Key Responsibilities**: - Handle customer communication post-booking. - Coordinate for agreements, payments, and possession documentation. - Maintain CRM database and ensure timely follow-ups. - Assist in preparing reports and client updates. **Requirements**: - Graduate with real estate CRM...

  • CRM Executive

    2 weeks ago

    Jaipur, Rajasthan, India AH International Full time

    **Key Responsibilities**: - **Discrepancy Management**: Identify, investigate, and resolve discrepancies in customer accounts, transactions, or service requests in a timely manner. - **Customer Support**: Act as the first point of contact for customers experiencing issues, ensuring prompt resolution and high satisfaction levels. - **Data Verification &...

  • CRM Executive

    6 days ago

    Raja Park, Jaipur, Rajasthan, India National Facets Full time

    **Job Vacancy: Female CRM Executive** **Company**: National Facets **Job Type**: Full-time National Facets, a renowned company in the gemstone industry, is currently seeking a dedicated and skilled Female CRM Executive. This position offers an excellent opportunity for individuals who possess exceptional communication skills, attention to detail, and a...

  • CRM Executive

    2 weeks ago

    Jaipur, Rajasthan, India SINGEM Lifeskills Full time

    **IMMEDIATE JOINERS NEEDED** We are looking for a **CRM Executive who has experience in the Jewelry Industry a**nd has used **Jewels Prime, Gati or any other CRM software, for one of Jaipur's Largest Jewelry Manufacturers & Retailers.** **Remaining Vacancies**: 3 You can call us on 90737 91410 for any queries. **Job Types**: Full-time, Permanent Pay:...

  • CRM Executive

    1 week ago

    Jaipur, Rajasthan, India StarMaxx HR Services Full time

    **Qualifications and Skills**: - Proficiency in customer feedback management, ensuring feedback is systematically collected and analyzed to enhance customer satisfaction. - Expertise in developing upselling and cross-selling strategies to maximize revenue potential from existing clients. - Ability to map customer journeys effectively, identifying...