Receptionist/administration

9 hours ago

Thiruvananthapuram Kerala, India BEAST ENERGY FITNESS Full time

**Job Title: Gym Receptionist**

**Location**: Navaikulam, Trivandrum
**Reports To**: Gym Manager or Front Desk Supervisor
**Employment Type**: [Full-time / Part-time / Shift-based]

**Job Summary**:
As the first point of contact for members and guests, the Gym Receptionist plays a key role in delivering outstanding customer service and creating a welcoming, professional environment. You will manage front desk operations, handle membership inquiries, support gym staff, and ensure smooth day-to-day functioning of the facility.

**Key Responsibilities**:

- Greet members and guests warmly and professionally upon arrival.
- Check-in members and manage new registrations using gym management software.
- Schedule personal training sessions, classes, and appointments.
- Handle payments, process sales of merchandise or supplements, and maintain accurate cash handling procedures.
- Keep the reception area clean, organized, and stocked with brochures or promotional material.
- Communicate clearly with trainers and staff regarding client needs or issues.
- Monitor gym access to ensure members follow facility policies and guidelines.
- Report maintenance issues, member complaints, or security concerns to management promptly.

**Qualifications**:

- High school diploma or equivalent (required).
- Previous experience in customer service or front desk roles.
- Strong communication and interpersonal skills.
- Basic computer skills and familiarity with scheduling or POS systems.
- Professional, positive attitude and a team-player mindset.
- Ability to multitask and stay organized in a fast-paced environment.

**Preferred Skills**:

- Interest or background in fitness or wellness.
- Knowledge of gym software systems.

**Working Hours**:

- Flexible shifts, including early mornings, evenings, weekends, and holidays as needed.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

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