Receptionist

2 days ago

Thiruvananthapuram Kerala, India Alpha heal Full time

**Key Responsibilities**:

- Greet and welcome patients and visitors with a friendly, professional attitude
- Schedule appointments and manage the clinic calendar efficiently
- Maintain patient records and update information in the clinic management system
- Coordinate with doctors, aestheticians, and staff for smooth daily operations
- Handle payments, issue receipts, and maintain billing records
- Ensure the reception area is clean, tidy, and presentable at all times
- Assist with patient inquiries regarding treatments, services, and products
- Follow up with patients for feedback, appointment reminders, and after-care
- Manage stock of front-office items and clinic brochures/flyers

**Requirements**:

- High school diploma or equivalent; additional certification in administration or customer service is a plus
- Proven experience as a receptionist, front desk representative, or similar role (experience in a clinic is preferred)
- Excellent communication and interpersonal skills
- Proficiency in MS Office, basic data entry, and appointment scheduling software
- Polite, calm, and patient-oriented demeanor
- Ability to multitask and manage time efficiently
- Knowledge of skincare and hair treatments is an added advantage

Pay: ₹15,000.00 - ₹21,655.20 per month

**Language**:

- English (preferred)

Work Location: In person

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