Guest Relation Executive

4 days ago

Camp Pune Maharashtra, India Goel Ganga Developments Full time

**Job Description: Template**

We’re seeking a skilled and professional Front Office Executive to join our team

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

**Your role**
- Handle the front desk and maintain visitor records.
- Manage administrative chores and organizational tasks.
- Create a welcoming, professional environment for clients and customers.

**Your tasks**
- Managing the reception area and ensuring the office is neat and tidy.
- Greeting and welcoming clients, customers and visitors courteously and professionally.
- Answering phone calls and directing them to the appropriate staff member/department.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.

**Required skills and qualifications**
- Bachelor’s degree in any field.
- Excellent communication and interpersonal skills.
- Ability to priorities tasks and great organisational capabilities.
- Competency in managing time and solving everyday problems.
- Customer-oriented mindset with a passion for providing exceptional service.
- Fluency in English, Hindi, and at least one other regional language.

**Preferred skills and qualifications**
- 1-2 years of experience in a similar job or other customer-facing roles.
- Proficiency in using computers and other office equipment.
- Willingness to work in a fast-paced environment with multitasking ability.
- Basic knowledge of Microsoft Office (MS Word and MS Excel).

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Camp, Pune - 411001, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (preferred)

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