Email & Chat Support Executive

7 days ago

Mumbai, India Fortune Wellness | Color Cafe Salon Full time

Location: Bandra West
Experience: Fresher, 6 months, 1year experience

**Salary**: based on interview

**KEY RESPONSIBILITIES**:
Generating sales leads.
Managing incoming calls, Exceptional chat support.
Building good relationships with customers.
Keep detailed records of customer interactions, feedback, and inquiries for analysis and improvement.

**JOB DESCRIPTION**:

- Prolific written communication via mail skills to support customers with ease.
- Efficiently taking note of queries and requests.
- Maintenance of logs for customer interactions, transactions, and comments.
- Provide exceptional chat support to our clients and customers, addressing inquiries, resolving issues, and delivering a positive customer experience.
- Protecting brand image and reputation in the market.
- Maintaining positive repos with the customers throughout the conversation.

**SKILLS REQUIRED**:
Experience in customer service / chat support.
Strong telephone etiquette.
Ability to manage multiple tasks at once.
Working knowledge of computers
Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

**Job Types**: Full-time, Permanent

**Salary**: ₹5,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- chat support: 1 year (preferred)

**Speak with the employer**
+91 9152011808

  • Chat & Email Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Capita Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Hiring for Chat & Email Process - (3 Months Contract)Position - Customer Service Executive - Non-VoiceDomain - LogisticsRegion - UKMode - HybridShift Timing - UK shifts with 2 rotational Off (Candidate should be comfortable with night shifts)Qualification - HSC & Graduate Fresher or ExperienceJob location - MumbaiInterview Venue- : 4th Floor, Godrej Two,...

  • Email Support Executive

    1 week ago

    Airoli, Mumbai, India Teamspace Financial Services Private Limited Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title: Email & Chat Support Executive (Off-Roll) Location: Airoli We are looking for a dedicated and customer-focused Email & Chat Support Executive to join our team at Yes Bank. The ideal candidate will be responsible for handling customer queries and providing timely resolutions through email and chat support channels, ensuring a positive customer...

  • Customer Support Executive-Chat/Call/Email Support

    1 hour ago

    Mumbai, Maharashtra, India Ziraya Business Solutions Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Customer Support Executive Chat/Call/Email SupportKey Responsibilities:* Handle inbound customer queries via chat, call, and email for all brand platforms (Man Matters, Be Bodywise, Little Joys).* Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics.* Accurately document all interactions...

  • Inbound Process and email and chat Customer support

    2 weeks ago

    Mumbai, Maharashtra, India ETLI Full time ₹ 1,80,000 per year

    Job Opening: Customer Support Executive (Inbound Process – Email & Chat)Location:Near MTNL Office, Mahape, Navi Mumbai – 400710Timings:10:00 AM – 7:00 PMWeek Off:Fixed SundayRole Overview:We are seeking motivated individuals to join ourCustomer Support Teamfor inbound processes (email & chat). The ideal candidate should possess good communication...

  • Customer Support Executive Chat/Call/Email Support

    2 weeks ago

    Mumbai, Maharashtra, India Mosaic Wellness Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company:Man Matters / Be Bodywise / Little JoysLocation:Marol, Andheri, MumbaiAbout The RoleWe are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers across our wellness and personal care brands Man Matters, Be Bodywise, and Little...

  • Customer Support Executive Chat/Call/Email Support

    2 weeks ago

    Mumbai, Maharashtra, India mosaic wellness Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Description Company: Man Matters / Be Bodywise / Little JoysLocation: Marol, Andheri, MumbaiAbout the Role: We are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers across our wellness and personal care brands Man Matters, Be...

  • Chat Support Executive

    2 days ago

    Malad West Dely, Mumbai, Maharashtra, India Theorynine Technologies Pvt Ltd Full time ₹ 4,20,000 per year

    Job Title: Chat & Email Support ExecutiveLocation: Mumbai Malad(On-site)Department: Customer Support & ServiceReporting to: Customer Support Lead / Business Head EmploymentType: Full-timeAbout: A subscription-based platform providing exclusive flight and hotel deals for individual travelers, agents, and corporates.Our mission — Fly More. Stay Better. Spend...

  • Chat And Email Support Executive

    6 days ago

    Madina Manzil, Mumbai, India Ayt Kpo LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Description: In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs...

  • Email Support Executive

    7 days ago

    Malad West, Mumbai, India Multi National Company Full time ₹ 4,20,000 per year

    Email Support Executive [saturday-sunday Off] Location: Malad Job Type: Full-time Salary: Up to ₹35,000 in-hand About the Role: - Provide customer support via chat for Lloyds Bank - Respond to customer queries, resolve issues, and ensure excellent service - Work in a 24/7 environment (mostly night shifts) with 2 weeks on and 2...

  • Email And Chat Process Agent

    1 week ago

    Navi Mumbai, Maharashtra, India 1Point1 Full time ₹ 18,000 - ₹ 28,500 per year

    This job is provided by Airlines Customer Support Executive Location: Turbhe, Navi MumbaiEmployment Type: Full-TimeCompensationExperienced: ₹24,000 In-hand / ₹28,500 CTCFreshers: ₹18,000 In-hand / ₹22,500 CTCShift DetailsMale: Rotational (24x7)Female: Day Shift (Any 9 hours till 9:00 PM)Weekly Off: 1 RotationalEligibilityFreshers or candidates with...