Chat Support Executive

1 week ago

Pune Maharashtra, India Genesis HR Services Full time

**ob Title**: International Chat Process Executive

**Location**: Pune, Hadapsar

We are looking for experienced professionals to join our team for the **International Chat Process** at our Pune (Hadapsar) location. If you are passionate about providing excellent customer service and have prior experience in international processes, we want to hear from you

**Key Responsibilities**:

- Respond to customer queries via chat in a professional and timely manner.
- Resolve customer concerns efficiently while maintaining a high level of service quality.
- Collaborate with team members to ensure customer satisfaction.
- Adhere to company policies and process guidelines.

**Eligibility Criteria**:

- **Education**: Graduation is mandatory.
- **Experience**: Minimum 1 year of experience in **international chat** or **voice process**.

**Job Details**:

- **Working Days**: 5 days a week (2 rotational offs).
- **Shifts**: Rotational shifts.
- **Location**: Pune, Hadapsar (Work from Office).

**Why Join Us?**
- Be part of a dynamic and supportive team.
- Opportunity to work in a professional international environment.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: Up to ₹550,000.00 per year

Schedule:

- Evening shift
- Fixed shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7357769199

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