
Chat Support Executive
2 weeks ago
We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.
**Key Responsibilities**:
- Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.
- Assist our customers by understanding their products/services and providing accurate information to them.
- Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.
- Empathize with customers and provide excellent customer service.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,892.55 - ₹33,823.82 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
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