Chat Support Executive

2 days ago

Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Title: Chat Support Executive (BPO)

Location: Pune, Maharashtra

Experience: 0 – 1 Years

Job Type: Full-Time / Office-Based

Job Summary:

We are hiring Chat Support Executive to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice interaction.

Key Responsibilities:

  • Handle customer inquiries via chat and email in a professional and timely manner.
  • Maintain customer records and update internal databases accurately.
  • Resolve product/service-related issues by coordinating with internal teams.
  • Provide detailed and accurate information to customers.
  • Follow company policies and maintain confidentiality of customer data.
  • Achieve daily/weekly productivity and quality targets.
  • Maintain a polite, positive, and customer-friendly attitude throughout communication

Skills & Requirements:

  • Excellent written English communication skills.
  • Typing speed of at least 25–30 WPM with accuracy.
  • Strong problem-solving and multitasking abilities.
  • Basic knowledge of MS Office.
  • Freshers are welcome; prior BPO / chat process experience is an advantage.
  • 10th, 12th, Under graduation, Graduation

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹21,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid time off

Work Location: In person

  • Chat Support Executive

    1 week ago

    Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profileAt least 1-2 yrs of exp in a chat support role focused on quick resolution.Proficiency in using chat...

  • Chat Support Executive

    2 weeks ago

    Pune, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Postions: Chat Process Executive HiringLocation: Baner, PuneCompany: ATIZ Business SolutionsJob Type: Full-time ( 1 PM to 10 PM)Department: Customer SupportAre you a fast typer with great communication skills? Here's your chance to join Atiz as a Chat Process Executive and be part of a dynamic customer support teamJob OverviewEducational Qualification: A...

  • BPO Chat Support Executive

    1 week ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job Title: BPO Chat Support ExecutiveLocation: Pune, MaharashtraExperience: 0 – 2 YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executives to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Email Chat Executive

    1 day ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,46,000 - ₹ 3,00,000 per year

    Job Title: BPO Chat Support ExecutiveLocation: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executives to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • International Email and Chat Executive

    2 hours ago

    Pune, Maharashtra, India impact pvt Full time ₹ 3,96,000 - ₹ 11,88,000 per year

    Role : International Email and Chat ExecutiveExperience : Min 1 year of experience into International Email and Chat ExecutiveLocation : Pune, Magarpatta HadpasarNotice : Immediate to 15 DaysEducation : GraduationSkills : International BPO Experience mandatoryShift : Night ShiftJob Type: Full-timePay: Up to ₹33,000.00 per monthExperience:International...

  • Email Chat Executive(Pune)

    2 hours ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Chat Support Executive (Pune)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Chat Customer Executive

    1 week ago

    Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAvalanche High-Tech Enterprise is a leading comprehensive platform offering recruitment services, IT solutions, and IT product development to meet diverse business needs. We streamline recruitment processes with advanced tools and algorithms, connecting organizations with the best talent. Our IT services include system integration, cloud...

  • International Chat Process Executive

    1 week ago

    Pune, Maharashtra, India 77f332e3-a056-4e40-b9a1-ed6c9edd8edb Full time ₹ 2,40,00,000 - ₹ 5,40,00,000 per year

    Job Description: Wireless Chat Specialist (International Telecom - Verizon)Role OverviewWe are seeking a highly motivated and experienced individual to join our team as a Wireless Chat Specialist, supporting our international telecom client, Verizon. This is a non-voice, customer-facing role focused on providing exceptional service and support through our...

  • International Voice and Chat- Customer Support

    2 days ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Hiring: International Voice & Chat Process AssociatesLocations: SP Infocity (Phursungi) | Viman Nagar | Magarpatta, PuneAre you an experienced BPO professional looking to take the next step in your career? Were hiring dynamic individuals for our International Voice & Chat ProcessJob DetailsProcess: International Voice & Chat (Customer Support)Experience:...

  • International Chat Process professional- Pune

    1 week ago

    Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profileRotational Shift At least 1-2 years of experience in a chat support role focused on quick...