Chat Support Executive

1 week ago

Mumbai Maharashtra, India Grace Staffing Services Full time

**WE ARE HIRING FOR GRACE STAFFING SERVICES**

**Job Title**: Customer Service Executive (Chat Process)
**Shift**: US Rotational Shifts (9 hours)
**Working Days**: 5 Days a Week (2 Rotational Offs)
**Mode**: Work-from-office

We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from the US, through live chat. The role requires flexibility for **night shifts** and working in **rotational shifts**.

**Key Responsibilities**:

- Provide efficient, friendly chat support to customers.
- Resolve customer issues and inquiries.
- Maintain accurate documentation of all interactions.
- Meet team KPIs (response time, resolution time, customer satisfaction).

**Eligibility**:

- **Strong written communication skills** in English.
- Must be open to working in **night shifts** and **rotational shifts**.
- **Pick-up and drop-off** transportation provided.
- Must have **relevant documents** (ID proof, education certificates).

**What We Offer**:

- Competitive salary and incentives.
- drop-off provided by the company.
- Learning and growth opportunities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

  • Chat Support Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Chat Support Executive Experience : Min 6 Months in Chat Support Location : Airoli Salary : Up to 24K Shift : Day Shift Week Off : Rotational Week off Education : Graduation Notice : Immediate Pay: Up to ₹24,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Live chat: 1 year (required) -...

  • Chat Support Executive

    1 week ago

    Mumbai, Maharashtra, India Nexus pro services Full time

    **Job Title**: Chat Support Executive **Location**: Mumbai, Maharashtra **Salary Range**: ₹22,000 - ₹34,000 per month **Job Type**: Full-time (Rotational Shifts / Night Shifts) We are seeking a dedicated and customer-focused **Chat Support Executive** to join our growing team in **Mumbai**. As a Chat Support Executive, you will be the first point of...

  • Chat Support Executive

    1 week ago

    Mumbai, Maharashtra, India Nexus pro services Full time

    ob Title: Chat Support Executive Location: Mumbai, Maharashtra Salary Range: ₹22,000 - ₹34,000 per month (Rotational Shifts / Night Shifts) **Job Description**: We are seeking a dedicated and customer-focused Chat Support Executive to join our growing team in Mumbai. As a Chat Support Executive, you will be the first point of contact for our...

  • Chat Support Executive

    1 week ago

    Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Executive (Chat Process) **Shift**: US Rotational Shifts (9 hours) **Working Days**: 5 Days a Week (2 Rotational Offs) **Mode**: Work-from-office We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from...

  • Chat Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Executive (Chat Process) **Shift**: UK Rotational Shifts (9 hours) **Working Days**: 5 Days a Week (2 Rotational Offs) **Mode**: Work-from-office We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from...

  • Chat Support Executive

    4 days ago

    Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Executive (Chat Process) **Shift**: US Rotational Shifts (9 hours) **Working Days**: 5 Days a Week (2 Rotational Offs) **Mode**: Work-from-office We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from...

  • Chat Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Technotoise Business pvt ltd Full time

    **Bengali & Oriya Hiring for Chat Support at Thane (Mumbai)** Urgent hiring for Bengali & Oriya at Thane location for Technical Support Executive, Need from Mumbai Only No. of Openings - 15 Designation - Technical Support Executive Salary - **up to 26000 in hand (6 days working/ Rotational Shift)** Location - Thane, Mumbai Mode of Interview -...

  • Chat Support Executive

    4 days ago

    Pune, Maharashtra, India Deepraj Software Services Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...

  • Chat Support Executive

    1 week ago

    Kharadi, Pune, Maharashtra, India eAbyas Info Solutions Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. **Key Responsibilities**: - Provide prompt,...

  • Chat Support Executive

    4 days ago

    Mumbai, Maharashtra, India HR POWER PAK Full time

    **Job Summary**: Location: Santacruz Experience: 1-2 years **Key Responsibilities**: - **Customer Assistance**: - Respond to customer inquiries and provide assistance through our online chat platform in a timely and professional manner. - Address customer questions, concerns, and issues related to products, services, orders, payments, and account...