Chat Support Executive

16 hours ago

Pune, Maharashtra, India WNS Holdings Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring

WNS Pune is hiring Chat Process Executives

A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.

Job Description Chat Process Executive

Role: Chat Process Customer Support

Location: WNS, Weikfield, Viman Nagar, Pune

Department: Operations – Non-Voice

Employment Type: Full-time (Work from Office)

Experience: 0 – 3 years

Shift: Rotational (24/7 including night shifts)

Transport: Free cab facility (home pickup & drop)

Key Responsibilities:

  • Handle customer queries through chat in a professional and timely manner.
  • Provide accurate information regarding products/services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system as per company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.

Requirements:

  • Education: Undergraduate / Graduate in any discipline.
  • Communication Skills: Excellent written English communication is mandatory.
  • Ability to multi-task and handle pressure in a fast-paced environment.
  • Prior BPO/chat support experience is an added advantage.

Walk-In Drive Details:

Date: 5th September 2025

Time: 11:00 AM – 2:00 PM

Venue: WNS, Weikfield IT Park, Viman Nagar, Pune

Documents to Carry: Resume

Don't miss this opportunity to join a top global organization and build a rewarding career in digital customer service

Tag your friends or colleagues who may be interested

WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

  • Chat Support Professional

    1 week ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 20,000 - ₹ 25,000

    Job Title: Chat Process ExecutiveThis is an exciting opportunity to join a global leader in customer experience management as a Chat Process Executive.Key Responsibilities:Handle customer queries through chat in a professional and timely manner.Provide accurate information regarding products/services.Resolve customer concerns efficiently while ensuring...

  • Chat Process Executive

    2 weeks ago

    Pune, Maharashtra, India WNS Full time

    Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management. Job Description Chat Process ExecutiveRole: Chat Process Customer SupportLocation: WNS, Weikfield, Viman Nagar, PuneDepartment:...

  • Chat Process Executive

    1 week ago

    Pune, Maharashtra, India WNS Full time

    &## ; Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring &## ;WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management. &## ; Job Description Chat Process Executive Role: Chat Process Customer Support Location: WNS, Weikfield, Viman...

  • International Chat Process Executive

    2 weeks ago

    Pune, Maharashtra, India Idealcrew Technology Full time ₹ 15,000 - ₹ 28,00,000 per year

    An International Chat Process Executive provides real-time, written customer support to global clients via chat & email, resolves inquiries, troubleshoots issues & maintains client satisfaction.Previous customer support experience is often preferred Required Candidate profileExcellent written English communication skills are essential for interacting with...

  • Chat Support Executive

    3 days ago

    Pune, Maharashtra, India Hireaspirant Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Respond promptly to customer inquiries through live chat and messaging platforms. Resolve product or service problems by clarifying the customer's issue, determining the cause, selecting and explaining the best solution.

  • Chat Process Executive

    2 weeks ago

    Pune, Maharashtra, India WNS Full time

    Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management. Job Description Chat Process Executive Role: Chat Process Customer Support Location: WNS, Weikfield, Viman Nagar, Pune ...

  • Chat Support Specialist

    7 days ago

    Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 4,50,000

    **Key Responsibilities:**Responding to incoming customer chats in a professional and courteous manner.Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services.Proactively seeking opportunities to upsell and cross-sell products and services to customers.Handling...

  • International Voice and Chat Process Executive

    2 weeks ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job Title: International Voice & Chat Process Executive (03 yrs)Company: WNS Global ServicesLocation: Viman Nagar PuneExperience: 0 – 3 YearsEducation: Any Graduate, UndergraduateEmployment Type: Full Time, PermanentIndustry: BPO / BPMJob Description:Roles and Responsibilities:Handle international voice and chat processes for global clients.Manage multiple...

  • 3 Days Left: Chat Support Executive

    2 weeks ago

    Pune, Maharashtra, India Eclerx Full time

    Job DescriptionKey Responsibilities:- Responding to incoming chats from customers in a professional and courteous manner.- Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.- Proactively seeking opportunities to upsell and cross-sell...

  • Customer Support Executive

    5 days ago

    Pune, Maharashtra, India Wipro Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesProvide customer support through various channels such as email, chat, and non-voice processes.Handle customer queries and concerns in a timely and professional manner.Work on international BPO projects with exposure to blended process (semi voice) and chat support.Utilize strong communication skills to resolve issues...