Chat Support Executive

2 days ago

Pune, Maharashtra, India WNS Holdings Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring

WNS Pune is hiring Chat Process Executives

A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.

Job Description Chat Process Executive

Role: Chat Process Customer Support

Location: WNS, Weikfield, Viman Nagar, Pune

Department: Operations – Non-Voice

Employment Type: Full-time (Work from Office)

Experience: 0 – 3 years

Shift: Rotational (24/7 including night shifts)

Transport: Free cab facility (home pickup & drop)

Key Responsibilities:

  • Handle customer queries through chat in a professional and timely manner.
  • Provide accurate information regarding products/services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system as per company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.

Requirements:

  • Education: Undergraduate / Graduate in any discipline.
  • Communication Skills: Excellent written English communication is mandatory.
  • Ability to multi-task and handle pressure in a fast-paced environment.
  • Prior BPO/chat support experience is an added advantage.

Walk-In Drive Details:

Date: 5th September 2025

Time: 11:00 AM – 2:00 PM

Venue: WNS, Weikfield IT Park, Viman Nagar, Pune

Documents to Carry: Resume

Don't miss this opportunity to join a top global organization and build a rewarding career in digital customer service

Tag your friends or colleagues who may be interested

WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

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