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Chat Support Executive

2 weeks ago


Pune Maharashtra, India Deepraj Software Services Private Limited Full time

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively. Assist our customers by understanding their products/services and providing accurate information to them. Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary. Empathize with customers and provide excellent customer service.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,888.09 - ₹33,820.59 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Work Location: In person