Spanish Customer Success Executive
6 days ago
We are seeking experienced and skilled individuals to join our team as Sr Customer Support Executives in our Spanish voice process. As a Sr Customer Support Executive, you will be responsible for providing exceptional customer service and handling customer inquiries via phone calls in Spanish in a professional and efficient manner.
**Qualifications**:
- Handle inbound/outbound customer calls in Spanish and provide prompt resolution to customer queries, concerns, or complaints.
- Demonstrate excellent communication skills and maintain a positive and empathetic attitude towards customers.
- Identify and escalate priority issues to appropriate departments for further resolution.
- Maintain accurate and up-to-date customer records and ensure proper documentation of interactions.
- Meet monthly targets for customer satisfaction, call resolution, and productivity.
- Keep up-to-date with product knowledge and services offered to provide accurate information to customers.
- Collaborate with team members and contribute to a positive work environment.
**Requirements**:
- Minimum of 2 years of experience in a voice process role, preferably in a customer support or call center environment.
- Excellent verbal and written communication skills in Spanish.
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a fast-paced and dynamic environment.
- Willingness to work in rotational night shifts.
- Strong computer skills and ability to navigate through multiple systems simultaneously.
- Customer-oriented mindset with a passion for providing exceptional service.
-
Customer Success Executive
4 days ago
Thiruvananthapuram, Kerala, India EINSATZ Technologies Full time**Position**: Customer Success Executive **No. of Openings**:2 **Experience**: 1-2 years experience in Customer Success / Client Relationship / Voice process **Joining**: Immediate joiners preferred. **Preference**: Strong communication skills in English. Must be ready to relocate to Trivandrum **Requirements**: - Strong written and verbal communication...
-
Customer Success Executive
2 days ago
Calicut, Kerala, India Febno Technologies Full timeWe are looking for a motivated and enthusiastic **Business Success Executive** to join our team. This is an entry-level role ideal for freshers who are passionate about customer service and business growth. You will act as a bridge between our clients and internal teams, ensuring customer satisfaction and successful use of our software products. **Key...
-
Customer Success Executive
3 days ago
Infopark-Kochi, Kochi, Kerala, India Instio Experiences Pvt Ltd Full time**About Instio**: Instio is an innovative hotel operations platform that helps streamline daily tasks in housekeeping, engineering, and front office departments. Our mobile and web apps are built for operational efficiency and smarter team coordination in hotels. **Job Overview**: We are looking for a **Customer Success Executive** who will assist in...
-
Customer Success Associate
3 days ago
Calicut, Kerala, India Mailercloud Full time**JD for**Customer Success Associate**: **Job Title**: Customer Success Associate**: **Location**: Kozhikode, Government Cyberpark Office, India **Salary**: ₹21000 per month **About Mailercloud**: **About the Role**: **Key Responsibilities**: - ** Client Onboarding & Support**: Assist new clients in getting started with the Mailercloud platform....
-
Customer Success Executive
1 day ago
Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time**Major Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer calls/chats. - Acknowledging/resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments,...
-
Customer Care Executive
6 days ago
Kochi, Kerala, India QuickPlace Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Care Executive
1 day ago
Kochi, Kerala, India QuickPlace Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Care Executive
6 days ago
Kochi, Kerala, India QuickPlace Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Relation Executive
6 days ago
Calicut, Kerala, India Met-leaf Full timeCustomer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...
-
Customer Relation Executive
5 days ago
Calicut, Kerala, India Met-leaf Full timeCustomer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...
