Customer Relation Executive

20 hours ago

Calicut Kerala, India Met-leaf Full time

Customer Relation Executive

Job description

Experience: 1-5 Years

Location: Naduvannur, Calicut

Salary & Perks: 8k
- 20k -Best in the industry + Incentives

Industry: Steel Manufactures

**Position: Customer Support Executive**

**Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)**

**Responsibilities**:
As a Customer Support Executive, your key responsibilities will include:

- **Customer Interaction**:

- Address customer inquiries, resolve issues, and ensure a positive experience.
- **Banking Knowledge (Added Advantage)**:

- Leverage your banking experience to assist customers with financial queries.
- Stay updated on banking products and services to provide accurate information.
- **Sales Support (Sales Experience Preferred)**:

- Collaborate with the sales team to support customer acquisition and retention efforts.
- Identify upselling or cross-selling opportunities and contribute to sales targets.

**Requirements**:

- Minimum of 2+ years of experience in customer support.
- Banking experience is an added advantage.
- Sales experience is preferred.
- Strong communication and interpersonal skills.
- Ability to handle customer queries and complaints professionally.

**How to Apply**:
Role: Customer Success, Service & Operations - steel

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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