Customer Success Executive
4 days ago
**Job Title**: Customer Success Executive
**Gender Preference**: Female
**Experience Required**: 1-2 Years
**Salary**: ₹20,000 - ₹25,000/month
**Work Mode**: Hybrid
- Palarivattom
**Job Type**: Full-Time
**Job Summary**:
**Key Responsibilities**:
- Serve as the primary point of contact for assigned clients.
- Understand client needs and ensure successful product/service adoption.
- Address customer concerns promptly and professionally.
- Prepare and deliver presentations and reports using Excel and PowerPoint.
- Collaborate with internal teams to ensure customer satisfaction and retention.
- Achieve monthly/quarterly customer success KPIs and targets.
**Requirements**:
- 1-2 years of experience in a Customer Success or Client Relationship role.
- Excellent verbal and written communication skills in English.
- Strong knowledge of Microsoft Excel and PowerPoint.
- Goal-driven, highly professional, and customer-centric mindset.
- Ability to manage multiple clients and prioritize tasks effectively.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
**Experience**:
- crm: 1 year (required)
**Language**:
- English (required)
Work Location: Remote
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