Customer Success Executive

2 days ago


Kochi Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

**Job Title**: Customer Success Executive
**Gender Preference**: Female
**Experience Required**: 1-2 Years
**Salary**: ₹20,000 - ₹25,000/month
**Work Mode**: Hybrid
- Palarivattom

**Job Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Serve as the primary point of contact for assigned clients.
- Understand client needs and ensure successful product/service adoption.
- Address customer concerns promptly and professionally.
- Prepare and deliver presentations and reports using Excel and PowerPoint.
- Collaborate with internal teams to ensure customer satisfaction and retention.
- Achieve monthly/quarterly customer success KPIs and targets.

**Requirements**:

- 1-2 years of experience in a Customer Success or Client Relationship role.
- Excellent verbal and written communication skills in English.
- Strong knowledge of Microsoft Excel and PowerPoint.
- Goal-driven, highly professional, and customer-centric mindset.
- Ability to manage multiple clients and prioritize tasks effectively.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

**Experience**:

- crm: 1 year (required)

**Language**:

- English (required)

Work Location: Remote



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