Customer Success Executive
2 hours ago
We are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using Coligo’s core banking solutions.Troubleshoot application, API, and database-related issues.Resolve incidents efficiently while ensuring minimal disruption to client operations.Act as a domain expert to understand client issues in a business context.Collaborate with internal teams (development, QA, product) to escalate and resolve complex issues.Conduct client training and workshops as needed.Assist in system deployment, configuration, and release management (both onsite and offsite)Required Skills & Domain ExpertiseStrong understanding of BFSI domain (Banking, Financial Services & Insurance) processes and workflows.Familiarity with core banking operations like loan origination, customer onboarding, transaction management, and compliance.Proficient in handling APIs, SQL databases (MySQL preferred), and log debugging.Exposure to fintech applications and support environments.Excellent communication skills for client interaction and internal coordination.Problem-solving mindset with the ability to handle pressure and multitask.QualificationsBachelor’s degree in computer science, Information Technology, or a related field.1–3 years of experience in technical support with exposure to BFSI or fintech platforms.Knowledge of mobile app support (Flutter) or web platforms is a plus.What We OfferOpportunity to be part of a product-driven fintech scale-up.A collaborative and flexible work environment.Exposure to modern tech stacks and client-facing responsibilities.
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Customer Success Executive
17 hours ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
6 hours ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
1 hour ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
2 weeks ago
Infopark-Kochi, Kochi, Kerala, India Instio Experiences Pvt Ltd Full time**About Instio**: Instio is an innovative hotel operations platform that helps streamline daily tasks in housekeeping, engineering, and front office departments. Our mobile and web apps are built for operational efficiency and smarter team coordination in hotels. **Job Overview**: We are looking for a **Customer Success Executive** who will assist in...
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Customer Success Executive
16 hours ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction. Key Responsibilities Provide first-line technical support to clients using...
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Customer Success Executive
7 days ago
Kakkanad, Kochi, Kerala, India Instio Experiences Full time ₹ 1,44,000 - ₹ 2,40,000 per yearAbout HotelOpsAIHotelOpsAI is an AI-powered platform built to optimize and automate hotel operations. From housekeeping to front desk, our smart tools streamline processes, improve staff efficiency, and enhance guest experiences. We're on a mission to bring intelligent, data-driven decision-making to the hospitality industry.RoleWe are seeking a highly...
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Customer Success Executive
16 hours ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction. Provide first-line technical support to clients using Coligo’s core banking...
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Customer Success Executive
1 day ago
Kochi, Kerala, India GREENWORLD International Information Technology Services Full time**Responsibilities**: - Develop and maintain relationships with key clients across all service areas. - Create and execute personalized success plans to ensure client satisfaction and retention. - Serve as the main point of contact for client escalations and strategic discussions. - Proactively identify opportunities for upselling or cross-selling...
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Customer Success Executive
2 weeks ago
Kalamassery, Kochi, Kerala, India Crink Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per yearAbout the RoleAs a Customer Success Executive, you will be the heart of our client experience — ensuring every individual who signsup with Crink feels supported, understood, and guided throughout their journey. This is a full-time, onsite role at our office in Kalamassery, Kochi, where you'll work closely with consultants and product team.Key...
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Jr Customer Success Executive
5 days ago
Kochi, India inerG Full timeIn this role, you will have the opportunity to make a significant impact in the energy industry with the technology platform, digital tools and the innovative people of InerG, Inc. The CSE acts as a champion for customer needs and responsible for building and maintaining strong relationships as a trusted advisor with customer executives and business line...