Customer Success Executive
3 weeks ago
We are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key Responsibilities- Provide first-line technical support to clients using Coligo’s core banking solutions.- Troubleshoot application, API, and database-related issues.- Resolve incidents efficiently while ensuring minimal disruption to client operations.- Act as a domain expert to understand client issues in a business context.- Collaborate with internal teams (development, QA, product) to escalate and resolve complex issues.- Conduct client training and workshops as needed.- Assist in system deployment, configuration, and release management (both onsite and offsite)Required Skills & Domain Expertise- Strong understanding of BFSI domain (Banking, Financial Services & Insurance) processes and workflows.- Familiarity with core banking operations like loan origination, customer onboarding, transaction management, and compliance.- Proficient in handling APIs, SQL databases (MySQL preferred), and log debugging.- Exposure to fintech applications and support environments.- Excellent communication skills for client interaction and internal coordination.- Problem-solving mindset with the ability to handle pressure and multitask.Qualifications- Bachelor’s degree in computer science, Information Technology, or a related field.- 1–3 years of experience in technical support with exposure to BFSI or fintech platforms.- Knowledge of mobile app support (Flutter) or web platforms is a plus.What We Offer- Opportunity to be part of a product-driven fintech scale-up.- A collaborative and flexible work environment.- Exposure to modern tech stacks and client-facing responsibilities.
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Customer Success Executive
3 weeks ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
3 weeks ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
3 weeks ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
3 weeks ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction.Key ResponsibilitiesProvide first-line technical support to clients using...
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Customer Success Executive
3 weeks ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction. Key Responsibilities Provide first-line technical support to clients using...
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Customer Success Executive
3 weeks ago
Kochi, India Coligo Full timeWe are seeking a Customer Success Executive with strong domain knowledge in the banking and financial services sector. This role involves providing hands-on technical assistance to clients, resolving platform issues, and ensuring smooth system operations and client satisfaction. Key Responsibilities Provide first-line technical support to clients using...
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Customer Success Executive
2 weeks ago
Kochi, India Season Two Senior Living Full timeRole and Responsibilities About the role We are interested in hiring a dedicated and hardworking individual as an Customer Success Associate to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an efficient and...
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Customer Success Executive
7 days ago
Kakkanad, Kochi, Kerala, India Instio Experiences Full time ₹ 1,44,000 - ₹ 2,40,000 per yearAbout HotelOpsAIHotelOpsAI is an AI-powered platform built to optimize and automate hotel operations. From housekeeping to front desk, our smart tools streamline processes, improve staff efficiency, and enhance guest experiences. We're on a mission to bring intelligent, data-driven decision-making to the hospitality industry.RoleWe are seeking a highly...
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Customer Success- Intern
6 days ago
Kochi, India Rubrix Analytics Full timeWe are looking for a Customer Success-Intern who will be the vital link between our customers and our operations team. Rubrix Analytics is a venture with founders from IIT/IIM operating in the School (K12) Segment. **Responsibilities and Duties**: - Clarify the doubts raised by the clients and ensure the deliverables are smooth in day - to-day basis -...
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Customer Success Executive
2 weeks ago
Kalamassery, Kochi, Kerala, India Crink Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per yearAbout the RoleAs a Customer Success Executive, you will be the heart of our client experience — ensuring every individual who signsup with Crink feels supported, understood, and guided throughout their journey. This is a full-time, onsite role at our office in Kalamassery, Kochi, where you'll work closely with consultants and product team.Key...
