Customer Care Assistant

1 day ago

Gurugram Haryana, India Meved Solutions Full time

**Requirements**:

- Customer care Voice process for a matrimonial site, Day Shift, Rotational Offs, Six Days week. Shift Timings-10am-7pm near Guru Dron Acharya Metro Station, Gurugram
- Outstanding English communication( minimum 8 on 10), empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs
- Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar on excellence
- Working knowledge of Excel
- High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions
- Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Please rate your English Verbal Communication Skills(1 to 10, 1 being Low and 10 being High)

Work Location: In person

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