Customer Success Representative

1 day ago

Indore Madhya Pradesh, India HAMMOQ Full time

**Responsibilities**:
Develop and manage client portfolios.

Sustain business growth and profitability by maximizing value.

Analyze customer data to improve customer experience.

Hold product demonstrations for customers.

Improve on boarding processes.

Evaluate and improve tutorials and other communication infrastructure.

Mediate between clients and the organization.

Handle and resolve customer requests and complaints.

Minimize customer churn.

Aid in product design and product development.
**Qualifications** Qualifications**:
1-4 Years Experience in International client handling through voice process.

Highly organized and able to multitask.

Self-driven and proactive nature.

Excellent communication and interpersonal skills.

Demonstrate leadership qualities.

High computer literacy and ability to learn new software.

Knowledge of customer success processes.

Experience in document creation.

Patient and active listener.

Passion for service.
**Additional Information**
Pay: ₹20,000.00 - ₹30,000.00 per month

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