Customer Support

Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team This is an entry-level position with employment types including internship or full-time suitable for those with 0 to 1 year of experience Based in Mumbai Mumbai Suburban Navi Mumbai or Thane the role involves utilizing CRM software communication and problem-solving...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

We have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...

**Job Title**: Customer Support **Location**: Mumbai (Matunga West) **Work Days**: Monday-Saturday (10:00 AM to 7:00 PM) **Saturday**: 10:00 AM to 4:00 PM **Experience Required**: 2+ years **Salary**: Based on previous compensation and performance in the interview **Role Overview** **Key Responsibilities** - Serve as the primary point of contact for...

Manage order processing and daily operational tasks across e-commerce platforms. - Maintain accurate records of orders, delivery status, and customer interactions. - Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. - Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and...

Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening) The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive calls Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality norms Handle dental...

**(Freshers can also Apply)** **Location**: Lower Parel, / Prabhadevi mumbai. Working Days & Timing - 6 Days Working 9.00 Am to 6.00 Pm **Responsibilities**: - Troubleshoot and resolve issues promptly and professionally. - Provide accurate information about products, services, and health insurance topics. - Document customer interactions and escalate...

About us :- Flo Mattress is a leading brand in the mattress and sleep solutions industry, dedicated to delivering quality products and exceptional customer experiences. We are currently looking for a passionate and dedicated Customer Support Executive to join our dynamic team and help us maintain our commitment to customer satisfaction.Job Summary:As an...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...