Customer Support

5 days ago

Mumbai Maharashtra, India Wings Global Services Full time

Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team This is an entry-level position with employment types including internship or full-time suitable for those with 0 to 1 year of experience Based in Mumbai Mumbai Suburban Navi Mumbai or Thane the role involves utilizing CRM software communication and problem-solving skills to enhance customer satisfaction Qualifications and Skills Proficiency in customer service principles and practices to ensure an exceptional experience for all clients Experience with CRM software to manage customer inquiries efficiently and maintain accurate records Excellent communication skills to effectively interact with customers and clearly convey information Strong problem-solving abilities to resolve customer issues quickly and satisfactorily Experience in voice support for addressing customer queries effectively via phone interactions Familiarity with call center operations and the ability to thrive in a fast-paced environment Exceptional active listening skills to fully understand customer needs and provide appropriate solutions Commitment to quality assurance by ensuring that services meet company standards and customer expectations Roles and Responsibilities Respond to customer inquiries through various channels providing timely and effective solutions Utilize CRM software to document customer interactions and track service requests Collaborate with cross-functional teams to address customer concerns and enhance service quality Implement feedback from customers to improve the company s product offerings and service delivery Maintain a high level of professionalism and empathetic communication with all customer interactions Participate in team meetings and training sessions for continuous improvement in customer service skills Adhere to company procedures and guidelines while ensuring customer satisfaction and loyalty Contribute to achieving team targets and performance goals through dedicated customer support efforts

  • Customer Service Associate malayalam Process

    3 days ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Support

    1 week ago

    Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Job Title**: Customer Support **Location**: Mumbai (Matunga West) **Work Days**: Monday-Saturday (10:00 AM to 7:00 PM) **Saturday**: 10:00 AM to 4:00 PM **Experience Required**: 2+ years **Salary**: Based on previous compensation and performance in the interview **Role Overview** **Key Responsibilities** - Serve as the primary point of contact for...

  • Customer Support Representative

    2 weeks ago

    Mumbai, Maharashtra, India Calibehr Business Support Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...

  • Customer Support

    1 week ago

    Mumbai, Maharashtra, India 9 Figures Club Pvt Ltd Full time

    Manage order processing and daily operational tasks across e-commerce platforms. - Maintain accurate records of orders, delivery status, and customer interactions. - Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. - Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and...

  • Customer Support

    2 weeks ago

    Mumbai, Maharashtra, India Watchyourhealth Full time

    **(Freshers can also Apply)** **Location**: Lower Parel, / Prabhadevi mumbai. Working Days & Timing - 6 Days Working 9.00 Am to 6.00 Pm **Responsibilities**: - Troubleshoot and resolve issues promptly and professionally. - Provide accurate information about products, services, and health insurance topics. - Document customer interactions and escalate...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time

    **Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...

  • Executive - Customer Support

    2 weeks ago

    Mumbai, Maharashtra, India Ketto Full time

    Job Title: Executive - Customer Support Summary: Roles and Responsibilities: - Resolve customer complaints and issues to ensure customer satisfaction - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Identify and implement process improvements to enhance the...

  • Customer Support

    4 days ago

    Sakinaka, Mumbai, Maharashtra, India Flo Sleep Solutions Full time ₹ 1,50,000 - ₹ 2,60,000 per year

    About us :- Flo Mattress is a leading brand in the mattress and sleep solutions industry, dedicated to delivering quality products and exceptional customer experiences. We are currently looking for a passionate and dedicated Customer Support Executive to join our dynamic team and help us maintain our commitment to customer satisfaction.Job Summary:As an...

  • Customer Support Associate

    6 days ago

    Mumbai, Maharashtra, India Pilgrim Full time

    The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

  • Customer Support

    2 weeks ago

    Kurla, Mumbai, Maharashtra, India QTONET PRIVATE LIMITED Full time ₹ 4,20,000 - ₹ 5,40,000 per year

    Job Summary:We are looking for a polished and customer-centric Customer Support Executive to join our luxury automotive team. The ideal candidate will be responsible for handling customer interactions, addressing service and support queries, and ensuring a premium experience in line with the brand's high standards.Key Responsibilities:Serve as the first...