Customer Support
4 weeks ago
Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team This is an entry-level position with employment types including internship or full-time suitable for those with 0 to 1 year of experience Based in Mumbai Mumbai Suburban Navi Mumbai or Thane the role involves utilizing CRM software communication and problem-solving skills to enhance customer satisfaction Qualifications and Skills Proficiency in customer service principles and practices to ensure an exceptional experience for all clients Experience with CRM software to manage customer inquiries efficiently and maintain accurate records Excellent communication skills to effectively interact with customers and clearly convey information Strong problem-solving abilities to resolve customer issues quickly and satisfactorily Experience in voice support for addressing customer queries effectively via phone interactions Familiarity with call center operations and the ability to thrive in a fast-paced environment Exceptional active listening skills to fully understand customer needs and provide appropriate solutions Commitment to quality assurance by ensuring that services meet company standards and customer expectations Roles and Responsibilities Respond to customer inquiries through various channels providing timely and effective solutions Utilize CRM software to document customer interactions and track service requests Collaborate with cross-functional teams to address customer concerns and enhance service quality Implement feedback from customers to improve the company s product offerings and service delivery Maintain a high level of professionalism and empathetic communication with all customer interactions Participate in team meetings and training sessions for continuous improvement in customer service skills Adhere to company procedures and guidelines while ensuring customer satisfaction and loyalty Contribute to achieving team targets and performance goals through dedicated customer support efforts
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Customer Support
2 weeks ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Mumbai **Salary**: ₹30,000 - ₹40,000 per month **Experience**: 2 - 5 years in customer support or related roles **Education**: Bachelor’s Degree **Gender**: Female **Job Overview**: **Key Responsibilities**: - Resolve customer issues within defined SLAs and ensure customer satisfaction. -...
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Customer Support
4 days ago
Mumbai, Maharashtra, India Boost Tech Full time**Department**: Customer Support / Operations **Employment Type**: Full-Time **Location**: Work from Office **Shift Timing**: 9:30 AM - 7:00 PM **Working Days**: 5 days/week (2 rotational weekly offs) **Process**: Voice - Sales **Vertical**: Digital Sales **Job Purpose** The Customer Care Executive serves as the first point of contact for customers,...
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Customer Support
2 weeks ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Position**: Customer Support Executive **Location**: Matunga, Mumbai **Qualification**: B.Com (Bachelor of Commerce) **Salary Range**: ₹30,000 to ₹40,000 per month **Gender Preference**: Female **Joining Date**: From 2nd January (02-01) **Responsibilities**: - Provide accurate, valid, and complete information to customers. - Maintain strong...
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Customer Support
2 days ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Job Title**: Customer Support **Location**: Mumbai (Matunga West) **Work Days**: Monday-Saturday (10:00 AM to 7:00 PM) **Saturday**: 10:00 AM to 4:00 PM **Experience Required**: 2+ years **Salary**: Based on previous compensation and performance in the interview **Role Overview** **Key Responsibilities** - Serve as the primary point of contact for...
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Customer Support
2 days ago
Mumbai, Maharashtra, India 9 Figures Club Pvt Ltd Full timeManage order processing and daily operational tasks across e-commerce platforms. - Maintain accurate records of orders, delivery status, and customer interactions. - Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. - Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and...
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Customer Support Executive
6 days ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
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Technical Support Professional
2 weeks ago
Mumbai, India Aditi Tracking Support Full timeJob Description Key Responsibilities: - Provide technical assistance and support to customers via phone, email, chat, or in person. - Troubleshoot and resolve technical issues, ensuring timely and accurate solutions. - Collaborate with internal teams and technical departments to address complex issues requiring cross-functional expertise. - Log and track...
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Executive - Customer Support
6 days ago
Mumbai, Maharashtra, India Ketto Full timeJob Title: Executive - Customer Support Summary: Roles and Responsibilities: - Resolve customer complaints and issues to ensure customer satisfaction - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Identify and implement process improvements to enhance the...
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Customer Support Intern
2 weeks ago
Mumbai, Maharashtra, India Ergode IT Services Pvt. ltd. Full timeWe are looking for an enthusiastic and motivated **Customer Support Intern** to join our dynamic team. As an intern, you will be responsible for assisting with daily customer support operations, responding to customer inquiries, and gaining hands-on experience in customer service. This is a great opportunity to learn about customer relations,...
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India edutinker Full time**Remote-But base location should be Angul** **Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent...
