Technical Support Professional
3 weeks ago
Job Description Key Responsibilities: - Provide technical assistance and support to customers via phone, email, chat, or in person. - Troubleshoot and resolve technical issues, ensuring timely and accurate solutions. - Collaborate with internal teams and technical departments to address complex issues requiring cross-functional expertise. - Log and track issues in help desk or ticketing systems, ensuring proper documentation and regular status updates. - Document technical procedures and best practices to enhance the internal knowledge base. - Conduct system audits and monitor performance to maintain optimal functionality and identify areas for improvement. - Deliver clear communication and customer updates throughout the resolution process to ensure satisfaction. Desired Candidate Profile: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 13 years of experience in technical support, help desk, or IT support roles. - Strong understanding of troubleshooting methodologies, system operations, and basic networking. - Excellent communication, interpersonal, and customer service skills. - Proficiency in ticketing systems, remote support tools, and documentation platforms. - Strong attention to detail and ability to work effectively under pressure. - Problem-solving mindset with a proactive approach to identifying and resolving issues.
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Customer Support Professional
2 weeks ago
mumbai, India beBeeCustomerSupport Full timeORM Specialist Job OpportunityWe are seeking a highly skilled and experienced ORM Specialist to join our team. This role is ideal for an individual with 1-2 years of hands-on experience in customer support, including email, chat, and other online channels.Manage customer queries and issues via email, chat, and social media with accuracy and...
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Technical Support Engineer
2 days ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We...
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Technical support engineer
1 day ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We...
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Technical Support Engineer
17 hours ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We...
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Technical support engineer
14 hours ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We...
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Technical Support Engineer
2 days ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have...
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Technical support engineer
1 day ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have...
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Technical Support Engineer
20 hours ago
mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions . Every day, we reimagine how people move through a safer, more open world with ease . If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services....
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Technical Support Engineer
22 hours ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions . Every day, we reimagine how people move through a safer, more open world with ease . If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We...
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Technical support engineer
14 hours ago
Mumbai, India Traka Full timeASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have...
