Front Office Administration

2 days ago

Indore Madhya Pradesh, India Stalwart Career Institute Full time

**Job Title**: Front Office Administration

**Location**: Indore, Madhya Pradesh

**Job Type**: Full Time / Part time

**About Us**: Stalwart is a renowned coaching institute in Indore, specializing in preparing students for prestigious MBA entrance exams, including IIM CAT, IIM IPMAT, and CMAT. With a commitment to excellence, we provide top-notch classroom and online courses to help aspiring minds achieve their dreams.

**1. Front Desk Handling**:
Greet visitors and provide a warm and professional welcome.

Answer incoming phone calls and direct them to the appropriate person or department.

Maintain a neat and organized front office area.

Manage visitor sign-ins and security protocols.

**2. Telecalling**:
Make outbound calls to potential clients or customers.

Follow up on leads and inquiries.

Provide information about products, services, or offerings.

Handle customer inquiries and resolve issues in a professional manner.

**3. Vendor Management**:
Coordinate with vendors for office supplies and services.

Ensure timely payments to vendors and maintain vendor records.

Negotiate and assess vendor contracts and agreements.

**4. Student Queries Handling**:
Address inquiries from students and their parents.

Provide information about courses, schedules, fees, and admission processes.

Assist with enrollment and registration procedures.

**5. Office Management**:
Maintain and order office supplies as needed.

Schedule and coordinate meetings, appointments, and conference rooms.

Handle incoming and outgoing mail and packages.

Ensure a clean and organized office environment.

Collaborate with other departments to streamline office processes.

**6. Administration Work**:
Perform various administrative tasks such as data entry, filing, and record-keeping.

Assist with HR-related tasks, including recruitment, onboarding, and employee record maintenance.

Prepare and maintain reports and documents.

Manage office equipment and coordinate repairs when necessary.

**Qualifications**:
Bachelor’s degree in a relevant field preferred.

Strong communication and interpersonal skills.

Excellent telephone etiquette and customer service skills.

Proficiency in office software and tools (e.g., Microsoft Office Suite).

Organizational and multitasking abilities.

Attention to detail and a proactive approach to problem-solving.

**How to Apply**:
Join us at Stalwart and inspire the next generation of MBA aspirants to achieve their goals.

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