Front Office Executive

4 days ago

Indore Madhya Pradesh, India APPLE HOSPITAL, INDORE Full time

**Key Responsibilities**:

- Greet and assist patients, visitors, and staff with a positive attitude.
- Manage incoming calls, transfer to appropriate departments, and take messages accurately.
- Schedule and confirm patient appointments.
- Maintain and update patient records in our database.
- Handle patient inquiries and provide information about hospital services.
- Process patient check-ins and check-outs efficiently.
- Ensure the reception area is tidy and presentable.
- Coordinate with medical staff and other departments to ensure smooth operations.

**Qualifications**:

- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Proven experience as a receptionist, front office representative, or similar role in a healthcare setting.
- Proficiency in Microsoft Office Suite and familiarity with electronic medical records (EMR) systems.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to handle sensitive information with confidentiality.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front Office / Reception in hospital: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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