Associate, Loan Platforms Support

**About the Role**:
**Grade Level (for internal use)**: 07
**About the Role**:
**The Team**:
ClearPar is the first fully operational provider of par and distressed loan closing and recordkeeping services for the syndicated loan market. Through a unique combination of experienced personnel and electronic processing, hardware, and software, ClearPar has built a single platform system to address market demands for efficient settlement of par loan closings. The Loan Platforms Support team is responsible for all account setups across multiple platforms and support of all users on our systems.
**Responsibilities and Impact**:
As an Associate, you are expected to support our clients and the business with operational duties and all account maintenance support functions to ensure sufficient data integrity. These include but are not limited to accurately reviewing onboarding documentation, creation and maintenance of entity identifiers and all user and trade accounts across multiple platforms.
You are tasked with providing onboarding support for new clients, their team members, and accounts as requested to ensure a smooth and effective quality-controlled onboarding process across multiple products.
Strict adherence to internal procedures, processing deadlines, quality-controlled operational processes, and LSTA/LMA standards for processing and closure of primary and secondary par loan transactions and/or trades.
You will be responsible for pro-actively identifying internal and external account and system related issues effectively. This will also require the ability to work seamlessly with internal partners and management on resolution plans and/or additional escalations.
Your ability to capture and channel user feedback through proper communication and listening skills is imperative. You will be required to partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services.
You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients.
**What We’re Looking For**:
**Basic Required Qualifications**:
Positive, proactive attitude and ability to work well in teams
Fluent English speaking, reading, and writing abilities
Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner
Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment
Eager to learn with strong analytical and problem-solving abilities
Ability to think laterally, provide proper issue analyses, and question current processes
Proficiency in MS Office (Word, Excel, PowerPoint)
**Additional Preferred Qualifications**:
Bachelor's degree (Finance, Economics, or related field preferred)
1 - 3 years of work experience within the financial and/or syndicated loan industry
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.
**Flexible Dow