Area Franchise Executive

11 hours ago

Kolkata West Bengal, India Aditya Group Of Institutions Full time

**Job Summary**:
The **Area Franchisee Executive** is responsible for overseeing and supporting the operations, compliance, and performance of franchise outlets within a designated geographic area. This role involves ensuring brand standards are maintained, providing operational support to franchisees, driving sales performance, and fostering strong relationships between the franchisor and franchisees.

**Key Responsibilities**:

- **Franchisee Relationship Management**:

- Act as the primary point of contact between the company and franchisees in the assigned area.
- Provide ongoing support, guidance, and training to franchisees to improve operational effectiveness.
- **Operational Excellence**:

- Monitor and ensure adherence to brand standards, SOPs, and company policies.
- Conduct regular site visits to assess performance, hygiene, customer service, and compliance.
- **Sales & Performance Monitoring**:

- Analyze sales reports and KPIs of franchise outlets to identify trends, issues, and opportunities.
- Support franchisees in developing and executing local marketing or promotional initiatives.
- **Training & Development**:

- Organize and facilitate training sessions for franchise staff to ensure product knowledge and service quality.
- Help new franchisees during the pre-opening and launch phase.
- **Issue Resolution & Support**:

- Address operational challenges and provide timely resolutions.
- Collaborate with internal departments (marketing, supply chain, HR, etc.) to support franchise needs.
- **Expansion Support (if applicable)**:

- Assist in identifying potential new franchise locations and evaluating feasibility.
- Support the onboarding of new franchise partners.

**Qualifications**:

- Bachelor’s degree in Business Administration, Management, or a related field.
- 2-4 years of experience in franchise management, retail operations, or a related area.
- Experience in [industry] preferred (e.g., QSR, retail, education).

**Skills & Competencies**:

- Strong interpersonal and relationship management skills.
- Good analytical and problem-solving abilities.
- Excellent communication and presentation skills.
- Ability to multitask and work in a fast-paced environment.
- Willingness to travel frequently within the assigned area.

**Key Performance Indicators (KPIs)**:

- Franchisee satisfaction and retention
- Sales growth and profitability of franchise outlets
- Compliance audit scores
- Operational efficiency and SOP adherence

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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