Service Coordinator

**Job overview**: **Roles and responsibilities** - Receive service calls from the customers through IVR and lodge service complaints in our system. - Allocate service calls received from the customers to the respected service managers. - Co-ordinate with the service managers in getting the customers’ needs met as per the calls and get the calls closed as...

**Skills**: - Must be proficient in communicating in local or regional languages (Tamil, Telugu and Hindi) - Must be good in English communication. - Experience in customer support & client co-ordination. **Job overview**: **Roles and responsibilities**: - Receive service calls from the customers through IVR and lodge service complaints in our system. -...

Female wanted A Service Coordinator for a CNC manufacturing company is responsible for managing service requests, coordinating technical support, and ensuring efficient resolution of customer issues. This role involves liaising between customers and the technical team, scheduling maintenance or repairs, and maintaining clear communication to meet client...

**Roles and Responsibilities**: **Service Coordinator** **1. Delegate and Direct Service Tasks** Assign responsibilities to the service team and ensure timely execution of all tasks. **2. Attend to Customer Calls and Queries** Handle customer queries and perform primary troubleshooting over the phone. **3. Manage Service Team Engineers** Monitor team...

Greetings, nice Neötech Medical Systems Pvt. Ltd. was established in the year 1997 by a first-generation entrepreneur who graduated from the reputed Anna University, College of Engineering Campus, Chennai, India with the dream of creating a change in the Indian neonatal equipment sector. **Job Title**: _Service Coordinator_ **Roles &...

**Job Title**: Service Coordinator **Location**: Chennai **Job Type**: Full-time **About Us**: We are a growing IT hardware service / electronics repair. company committed to delivering exceptional service to our customers. We are looking for a proactive **Service Coordinator** to join our team and ensure smooth scheduling, communication, and execution of...

**Job Title**: Service Level Coordinator **Qualification**: Diploma/Graduate **Location**: Chennai **Responsibilities**: 1. Download service requests (calls) from the system and schedule them with the assigned engineers. 2. Maintain a strong understanding of all geographical locations within the assigned region to ensure efficient scheduling and...

**Key Responsibilities**: - Customer Handling: - Interact with customers to understand their technical issues and provide solutions. - Manage customer queries and complaints efficiently, ensuring a high level of customer satisfaction. - MIS Management: - Maintain and manage Management Information Systems (MIS) to track support activities and performance...

**Job Summary**: **Key Responsibilities**: **Service Coordination**: - Schedule and assign service technicians for installation, maintenance, and troubleshooting tasks. - Track service calls, complaints, and resolutions to ensure timely closure. - Maintain detailed service records and update CRM systems or service logs. **Customer Interaction**: - Serve...

Key Responsibilities:Client Assessment & Intake:Conduct initial consultations to understand client needs and objectives.Gather necessary documentation and develop individual service plans.Service Coordination:Schedule and coordinate services, ensuring timely and efficient delivery.Monitor the progress of services and address any issues or...