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Customer Relationship Executive

2 weeks ago

Mohali Punjab, India Shoolini University Centre for Distance Online Education Full time

**Job Summary**:
**Key Responsibilities**:

- Monitor and manage the fee recovery process across all departments or branches.
- Maintain accurate records of paid and outstanding fees.
- Generate daily, weekly, and monthly fee collection reports using Excel and MIS tools.
- Analyze data to identify trends in fee collection, defaulters, and potential risk areas.
- Prepare dashboards and financial summaries for management.

*

**Required Skills**:

- Proficiency in **Microsoft Excel** (pivot tables, VLOOKUP, charts, conditional formatting, data validation, etc.).
- Experience in **MIS Reporting** and working with data management tools or software.
- Strong analytical and numerical skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage deadlines effectively.
- Knowledge of accounting software

**Qualifications**:

- Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
- 1-2 years of experience in fee recovery, accounts receivable, or similar finance roles.
- Experience in the education, healthcare, or service industry preferred.

Pay: ₹22,500.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7807899960