Customer Relationship Executive
7 hours ago
Responsibilities
- **Customer service**: Respond to customer inquiries and complaints, and resolve issues
- **Customer relationships**: Build and maintain relationships with customers, and connect with key stakeholders
- **Customer data**: Maintain customer databases, and ensure customer data is used in compliance with company policies
- **Customer feedback**: Provide feedback to management to help develop strategies and train employees
- **Collaboration**: Work with other departments to resolve customer issues
- **Reporting**: Prepare reports by collecting and analyzing customer information
- **Sales**: Collaborate with the sales team to generate leads and achieve sales targets
- **Training**: Participate in training sessions and stay up-to-date with industry trends
**Skills**:
- Strong communication skills
- Ability to identify and assess customer needs
- Ability to resolve problems and follow up to ensure satisfaction
- Ability to maintain a positive image for the company
Education
- Some employers may require a bachelor's degree in business or a related field
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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