Customer Relationship Executive

2 days ago


Mohali Punjab, India Trice Enterprises Full time

**Customer Relationship Executive **:We are looking for an enthusiastic to contribute in generating sales for our company. You will be responsible for Taking feedbacks over the phone and maintaining good customer relationships.

**Responsibilities and Duties**
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Keep records of calls and sales and note useful information.
- Conduct follow-up.

**Requirements and skills**
- Proven experience as telesales representative or other sales/customer service role.
- Good knowledge of relevant computer programs and telephone systems.
- Good Knowledge of English.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- High school diploma; BSc/BA will be a plus
- They must be comfortable as dealing with complaints and doubts.

Work Location: In person

**Speak with the employer**
+91 9872495823



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