Current jobs related to Customer Relationship Executive - Mohali Punjab - JEWELNME PRIVATE LIMITED


  • Jalandhar, Punjab, India Female Customer Care Executive Full time

    **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...


  • Mohali, Punjab, India Fitelo Full time

    About Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. We’re dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough....


  • Mohali, Punjab, India Betasys Healthcare Pvt Ltd Full time

    **Banking Operations**: Coordinate and manage banking activities such as cash deposit, cash withdrawal, cheque deposit, and other financial transactions in compliance with banking regulations and protocols. - **Field Coordination**: Oversee and coordinate field activities related to banking services, ensuring timely and accurate execution of transactions and...


  • Mohali, Punjab, India Customer Solutions Full time

    **Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...


  • Mohali, Punjab, India Nebero systems Pvt Ltd Full time

    Responsibilities: - **Customer Relationship Management**: - Maintain strong relationship with existing clients by taking feedback for products and services in use, addressing grievances and connecting with internal teams for timely resolutions. - Taking periodic feedbacks from clients using services / products sold earlier and forwarding any new leads /...


  • Mohali, India IDSPL Full time

    Customer Relationship ExecutiveWe at Innovative Digital Solutions Pvt. Ltd. (IDSPL) are looking for a lively and dedicated Customer Relationship Executive to join our team and ensure our customers get the best possible service. Responsibilities: - Build positive and lasting relationships with customers - Be the main point of contact for customers - Introduce...


  • Mohali, Punjab, India Customer Solutions Full time ₹ 20,000 - ₹ 3,50,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...


  • Mohali, India ZAPBUILD TECHNOLOGIES Full time

    **Qualifications** - Excellent communication, interpersonal, and relationship-building skills - Experience in customer service or relationship management - Ability to effectively navigate and mediate conflicts - Strong problem-solving and critical-thinking skills - Proficiency in project management and coordination - Bachelor's degree in business,...


  • Mohali, Punjab, India Trice Enterprises Full time

    Responsibilities - **Customer service**: Respond to customer inquiries and complaints, and resolve issues - **Customer relationships**: Build and maintain relationships with customers, and connect with key stakeholders - **Customer data**: Maintain customer databases, and ensure customer data is used in compliance with company policies - **Customer...


  • Mohali, Punjab, India Suntrust Capital IMF LLP Full time

    A customer relationship manager is a professional who builds and maintains strong, long-term and beneficial relationships with an organisation's customers.Experience0 - 3 YearsNo. of Openings15EducationHigher Secondary, Any Bachelor Degree, Post Graduate Diploma, Secondary SchoolRoleCustomer Relationship ExecutiveIndustry TypeCall Centre / BPO / KPO / ITES /...

Customer Relationship Executive

2 weeks ago


Mohali Punjab, India JEWELNME PRIVATE LIMITED Full time

**JOB Description (Customer Relationship Executive)**

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales managers to ensure that all staff preserves relationships with clients.

**Roles & Responsibilities**

**Customer Relationship Executive Responsibilities**:

- **Building and maintaining profitable relationships with key customers.** Overseeing the relationship with customers handled by your team. **Resolving customer complaints quickly and efficiently. ** Keeping customers updated on the latest products in order to increase sales. **Meeting with managers in the organization to plan strategically. ** Expanding the customer base by upselling and cross-selling. **Understanding key customer individual needs and addressing these. ** Conducting business reviews using CRM programs. **Knowing your competition and strategizing accordingly.**
- Maintaining the payment sheet and keeping a record related to the payments accordingly through proper MIS.
- To increase the customer base, you need to visit the customer at alternative proportions for the meeting.
- Managing and keeping a record of all customer-related connections.
- Making calls to the customers for payment collection.

**Job Specification**:
**Customer Relationship Executives Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1-3 years experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction

**Benefits & Upgradation**
- Performance-based incentives
- Growth oriented Bonuses and promotions

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person