Customer Relationship Executive

2 days ago


Mohali, India ZAPBUILD TECHNOLOGIES Full time

**Qualifications**
- Excellent communication, interpersonal, and relationship-building skills
- Experience in customer service or relationship management
- Ability to effectively navigate and mediate conflicts
- Strong problem-solving and critical-thinking skills
- Proficiency in project management and coordination
- Bachelor's degree in business, communications, or related field
- Experience with CRM software and processes is a plus
- Develop & execute customer relationship management campaigns to increase customer loyalty
- Analyze customer behavior and measure their impact on business outcomes to update strategies
- Maintain smooth communication with customers and promptly reply to their queries
- Respond and resolve customer complaints quickly and efficiently
- Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively
- Run effective promotional activities to optimize sales growth and customer retention
- Use existing customer data to gain new leads and potential customer
- Understand previous customer attitudes to better engage current customers
- Identify new and more cost-efficient communication channels with customers
- Adopt new trends & strategies to expand the customer base such as upselling and cross-selling
- Notify admins and upper management about all the execution plans & required changes
- The role of a CRM Manager is highly collaborative. S/he is the main string to keep the customers’ demands and business activities aligned.

Industry
Information Technology & Services

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9876674484



  • Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...


  • Mohali, Punjab, India JEWELNME PRIVATE LIMITED Full time

    **JOB Description (Customer Relationship Executive)** We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new...


  • Mohali, Punjab, India JEWELNME PRIVATE LIMITED Full time

    **JOB Description (Customer Relationship Executive)** We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new...


  • Mohali, India ND Care Nirogam Full time

    * Interact with clients through calls or mail for their requirements - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Responding promptly to customer enquiries. - Regularly interact across functional areas with executives and senior management to ensure business unit objectives are met. - Building and maintaining...


  • Mohali, India Marketing Executive Full time

    **Company Description** Satyam Adcom is a value-driven company in the field of Digital Marketing, PR & Advertising Agency located in Mohali district. Since 2011, we have been one of the leading service providers with extensive technology skills that enable us to provide value-added, high-quality IT solutions to customers. Our mission is to make technology...


  • Mohali, India JEWELNME PRIVATE LIMITED Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...


  • Mohali, Punjab, India Skyway Solution Full time ₹ 2,40,000 per year

    Customer Relationship Executive- Female Location- Mohali Education- GraduateSalary - 20KExperience/Fresher both can apply 6 days workingDay Shift Apply NowContact: Email: HR Harmanpreet Kaur


  • Mohali, India Scorpius Technology Full time

    Scorpius Technology Pvt. Ltd. is looking for a proactive and communication-savvy Client/ Customer Relationship Executive (Preferred Female Candidates) to join our team. We specialize in digital marketing and web development, and we need someone who can build strong relationships with clients/customers, ensure smooth coordination, and help us deliver...


  • Mohali, Punjab, India Scorpius Technology Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Scorpius Technology Pvt. Ltd. is looking for a proactive and communication-savvy Client/ Customer Relationship Executive (Preferred Female Candidates) to join our team. We specialize in digital marketing and web development, and we need someone who can build strong relationships with clients/customers, ensure smooth coordination, and help us deliver...


  • Mohali, India Scorpius Technology Full time

    Scorpius Technology Pvt. Ltd. is looking for a proactive and communication-savvy Client/ Customer Relationship Executive to join our team. We specialize in digital marketing and web development, and we need someone who can build strong relationships with clients/customers, ensure smooth coordination, and help us deliver outstanding service. Job...