Customer Relationship Executive

3 days ago

Mohali, India JEWELNME PRIVATE LIMITED Full time

Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Maintaining the payment sheet and keeping a record related to the payments accordingly through proper MIS.
- To increase the customer base, you need to visit the customer at alternative proportions for the meeting.
- Managing and keeping a record of all customer-related connections.
- Making calls to the customers for payment collection.
- Vehicle Must

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Bestech Business Tower, Mohali - 160036, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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