Customer Relation Executive

4 days ago

Navrangpura Ahmedabad Gujarat, India Skill Maestro Full time

**ob Overview**:
As a **Front Desk Executive** at Skill Maestro, you will be the first point of contact for our clients and visitors. You will play a vital role in creating a positive first impression, managing front desk operations, and assisting in administrative tasks to ensure smooth day-to-day activities. Your welcoming demeanor, communication skills, and organizational abilities will help maintain our professional and friendly environment.

**Key Responsibilities**:

- **Reception Management**:

- Greet and welcome visitors with a warm and professional attitude.
- Manage the front desk and maintain a neat, organized reception area.
- Answer incoming calls, address inquiries, and direct calls to the appropriate department.
- Schedule and manage appointments for visitors and clients.
- **Customer Interaction**:

- Provide accurate information regarding services, programs, and general inquiries.
- Assist students and parents with queries related to study abroad services.
- Maintain an updated directory of contacts and provide assistance as needed.
- **Administrative Duties**:

- Handle incoming and outgoing mail, packages, and courier services.
- Maintain records of visitor logs and update the database regularly.
- Support basic office administration, including filing, photocopying, and data entry.
- Assist in coordinating meetings, events, and scheduling activities.
- **Communication & Coordination**:

- Collaborate with different departments for smooth workflow and client satisfaction.
- Maintain confidentiality of sensitive information and ensure proper handling of documents.
- Report any maintenance or technical issues at the front desk to the relevant department.

**Qualifications**:

- Bachelor’s degree or equivalent education preferred.
- Proven experience as a Front Desk Executive, Receptionist, or similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-centric approach.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask, manage time efficiently, and handle stressful situations with poise.
- Polite, presentable, and well-organized.

**Why Join Us?**
- Be a part of a dynamic, growth-oriented environment.
- Opportunity to interact with students and professionals from diverse backgrounds.
- Enhance your communication and management skills.
- Contribute to the success of students’ global education journeys.

Pay: ₹20,000.00 - ₹32,000.00 per month

**Language**:

- English and Gujrati (required)

Work Location: In person

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