Customer Service- Air Export
5 days ago
Opening a job’s in the logi-sys and prepared the docket upon receipt of shipping documents from exporter or from internal team.
- Ensure to prepare the Draft AWB accurately and share the same to customer for approval. Communicate with Shipper for fast approval of the AWB.
- Submitting ASI data with Airline for releasing carting & gate pass on timely manner.
- Ensure to talk with operation boys, transporters & shipper for smooth clearance.
- Once shipment cleared, ensure to send pre-alert documents to all involved parties ie shipper & agent along with tentative flight details.
- Keep on tracking the shipment till shipment arrived at destination.
- Ensure to send clear & correct shipment related documents along with handover set of the Airline for destination clearance based on Shipper instructions.
- Before leaving each day a complete check of the workflow is complete and any exceptions are dealt with before the day end.
Meet KPI standards, as per the company’s procedures
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Freight Forwarding Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected Start Date: 02/01/2025
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