Customer Relationship Executive

3 days ago

Andheri Mumbai Maharashtra, India Maverick Dreams (Superhero Toy Store) Full time

**Responsibilities and Duties**
- Handling outbound and inbound calls
- Building relationship with key customers
- Act as point of contact for complaints and escalate issues as appropriate
- Providing on time support and communication to customer within TAT
- Handling customer query after delivery of order
- Helping customer with status of their orders / returns
- Understanding customer concern and to help them solving their query with their satisfaction
- Communicating with customers through various channels, mails, chat, calls, social media
- Ensuring seamless communication with team to keep high moral and low chances of mistake
- Efficiently managing returns of customers to win their loyalty with satisfaction
- Profiling customers based on datavia past transactions, complaints etc.

**Required Experience, Skills and Qualifications**
- Any person either a BMS/ BCom degree must be self-motivated, driven and with good academic records and some familiarity or interest in Pop Culture Merchandise.
- Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
- Work-ex of atleast one year in Customer Relationship Management
- Sales / E-Commerce experience preferable
- Skill(s) required: MS-Office, MS-PowerPoint, MS-Excel and English Proficiency (Spoken) and English Proficiency (Written)
- Ability to work independently or as an active member of a team
- The ability to handle pressure and meet deadlines

**Salary**: ₹10,000.00 - ₹15,000.00 per month

  • Customer Relationship Executive

    2 weeks ago

    Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    **Urgently required for the post of - Customer relationship executive - Fort, Mumbai** **Experience**: 1 to 5 years **Salary Package **:as per company norms **Notice Period**: Immediate Joiner **Role & Responsibility**: We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing...

  • Customer Relationship Executive

    3 days ago

    Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    Urgently required for the post of **Customer relationship executive** - **Mumbai** **Experience**: 2 to 6 years **Salary Package**: as per company norms **Notice Period**: Immediate joiner We are seeking a dynamic and customer-focused individual to join our team as a Customer Relationship Executive in the Manufacturing industry. The primary responsibility...

  • Customer Relationship Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Quest Coworks Full time

    **Quest Coworks Pvt. Ltd.** Client Relation Executive **Dept. / Category** Operations **Reports to (F)** Assistant Manager Operations **Location** Mumbai **Reports to (A)** Manager Operations **Academic Qualification** Graduation **Functional Competency** **Essential** **Desired** Handling Front Office / Reception desk/ Client services/ Guest...

  • Customer Relationship Executive

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India HR Yaar Full time

    **Job Title**: Customer Relationship Executive **Location**: Juhu, Mumbai **Industry**: Luxury Real Estate **Experience**: 1+ years **Role Overview**: **Key Responsibilities**: - Warmly greet and receive prospective clients, making them feel valued and comfortable. - Host clients during site/property visits, ensuring the experience reflects a luxury...

  • Customer Relationship Executive

    24 hours ago

    Andheri West, Mumbai, Maharashtra, India Misuraa Projects LLP Full time

    **Responsibilities**: 1. Attend Walk-in Customers. 2. Generate excel invoices 3. Customer relationships **Requirements**: 1. Need Fluency in English speaking. 2. Knowledge of MS-Excel 3. Presentable Personality. Pay: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Internet reimbursement - Leave encashment **Education**: - Bachelor's...

  • Customer Relationship Executive

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India Misuraa Projects LLP Full time

    **Responsibilities**: 1. Attend Walk-in Customers. 2. Generate excel invoices 3. Customer relationships **Requirements**: 1. Need Fluency in English speaking. 2. Knowledge of MS-Excel 3. Presentable Personality. Pay: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Internet reimbursement - Leave encashment Schedule: - Day shift - Monday to...

  • Customer Relationship Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Jynysys IT Pvt Ltd Full time

    IT company in Mumbai looking for Customer Relationship Manager to provide online and voice customer support to domestic and international clients. This role is to provide online customer services to Domestic & International clients. **Key Areas**: - Maintaining a pipeline of all sales using CRM software. - Calling existing and potential customers to inform...

  • General Relationship Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Team HR Full time

    **Job Title**: General Relationship Executive **Industry**: Retail - Bags & Footwear **Location**: Andheri **Reports To**: Store Manager / Sales Head **Job Summary**: The General Relationship Executive is responsible for building and maintaining strong customer relationships, ensuring excellent customer service, and achieving sales targets for the store....

  • Customer Relationship Executive

    2 weeks ago

    Mumbai, Maharashtra, India Beechi Vidya Kendra Full time

    Full Time- Mumbai- Posted 2 hours agoA leading trading and manufacturing company specializing in printers, printing machineries, and consumables such as spare parts, paper, ink, dyes, etc. is looking for a young & dynamic Customer Relationship Executive. **Job Overview**: As a Customer Relations Executive, you will play a pivotal role in lead generation,...

  • Customer Relationship Executive

    1 week ago

    Andheri East, Mumbai, Maharashtra, India HR TalentHub Full time

    Key Responsibilities: - **Customer Service**: - Address customer concerns and complaints efficiently, escalating issues to relevant departments when necessary. - Provide accurate information about logistics services and pricing. Relationship Building: - Develop and maintain positive relationships with existing customers to foster loyalty and repeat...