Customer Service Executive

1 week ago


Chennai Tamil Nadu, India AAA Technopark Pvt Ltd Full time

**About the Role**

We are looking for enthusiastic **Customer Service Executives proficient in Telugu** to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed.

**Key Responsibilities**
- Handle inbound and outbound customer calls in **Telugu language**.
- Provide accurate information about products, services, and policies.
- Resolve customer issues, complaints, and queries in a professional manner.
- Maintain call records, update CRM systems, and follow up on pending requests.
- Ensure high levels of **customer satisfaction and service quality**.
- Escalate unresolved issues to senior support or relevant departments.
- Meet daily/weekly call handling and quality targets.

**Requirements**:

- **Fluent in Telugu** (spoken and written).
- Good communication in **English** is an added advantage.
- **Graduate** in any stream.
- Prior **customer service / call center / BPO experience** preferred, but **freshers can also apply**.
- Strong interpersonal and problem-solving skills.
- Ability to work in **rotational shifts** if required.

**Key Skills**
- Customer Service
- Telugu Communication (Fluency)
- Problem Solving
- Patience & Empathy
- Call Handling & Documentation

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Work Location: In person



  • Erode, Tamil Nadu, India Service Pluz Full time

    **Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...


  • Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full time

    JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...


  • Chennai, Tamil Nadu, India Kahan Controls Full time

    Hello Everyone Greetings of the day Kahan Controls is actively hiring a Customer Service Executive to join our team in **Chennai**. - Maintain regular follow-ups on pending offers and expected orders - Coordinate with internal departments to ensure smooth execution of sales, marketing, and deliveries. - Strong understanding of Order Management, Dispatch...


  • Chennai, Tamil Nadu, India SOUDAL Full time

    **POSITION PURPOSE**: Customer Support executive will support the sales and marketing departments by coordinating marketing activities and assisting with customer inquiries to handle the enquiry. **DUTIES AND RESPONSIBILITIES**: - **Customer Service**: Respond to customer inquiries, provide product information, and convert the enquiries into...


  • Chennai, Tamil Nadu, India Avishya Trading Pvt. Ltd. Full time

    **Join Our Team at Avishya!** **Position: Sales and Customer Support Executive** **Location: Nungambakkam, Chennai** **Experience Required: Minimum 1 Year** (This role is also ideal for graduates who are eager to begin their careers in a dynamic and fast-growing e-commerce environment) **About Us**: - Avishya is a premium Indian ethnic apparel...


  • Thoraipakkam, Chennai, Tamil Nadu, India Tecink Business Solution Full time

    Customer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...


  • Avadi, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    An Automobile Sales Customer Care Executive is responsible for handling customer inquiries, addressing complaints, and ensuring a positive customer experience throughout the sales and post-sales process. This role involves interacting with customers, resolving issues, and building relationships to foster loyalty and repeat business.Key Responsibilities:·...


  • Madipakkam, Chennai, Tamil Nadu, India RR Pillai's Agro Exim Pvt. Ltd. Full time

    **Job Description - Customer Service Executive (0-2 Years Experience) - Retail Dry Grocery Industry** **Position**: Customer Service Executive **Experience**: 0-2 years **Industry**: Retail Dry Grocery **Location**: Madipakkam, Chennai. **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Assist customers with order placement,...


  • Chennai, Tamil Nadu, India Burgundy Brand Collective Full time

    **Position**: Customer Service Executive As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that...


  • Tharamani, Chennai, Tamil Nadu, India Policynation Full time

    **Job Description: Customer Service Executive (Insurance Domain)** **Position**: Customer Service Executive **Industry**: Insurance **Location**: Chennai **Employment Type**: Full-Time **Experience Required**: 1-3 Years **Job Summary**: **Key Responsibilities**: - Assist customers with policy-related queries, such as policy issuance, renewals, premium...