Executive Assistant

**Summary**
- As an Executive Assistant and member of EAS, the individual provides administrative support services to senior leadership member(s) (also known as Service Recipient) on a hybrid working model under flexible arrangements.
- The role holder enjoys the benefits of working flexibly from registered residences (in approved jurisdictions) and/or in the office with fellow team members. This is realised and managed through team roster primarily comprising of Work in Office (“WIO”), Work from Home (“WFH”) and planned leaves, as fulfilment of the Future Workplace, Now (“FWN”) employment agreement
- Roles and Responsibilities
- Initiatives or change assistance (support project management office activities)
- Support Service Recipient’s to work closely with PM and the regional/local teams on management, project planning, and various management reporting.
- Supports the Service Recipient’s to create initiatives and timesheet maintenance in JIRA, Clarity, SharePoint and others
- Liaise with the various stakeholders to obtain status updates.
- Prepare monthly updates of Governance Dashboard for Country / Region.
- Support the Stake holders to organize and co-ordinate country project forum.

**Risk Management**
- Responsible to identify, monitor, control, escalate and mitigate any potential risks to the Group
- Ensure keen awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

**Regulatory and Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

**Key stakeholders**
- Service Recipient
- Service Recipient’s stakeholders and team
- External suppliers

**Key Responsibilities**

**Business**
- Responsible to assist, planning and support the Service Recipient and/or the Group’s leadership, thereby contributing to the delivery of the business and/or financial objectives

**Processes**
- Responsible to perform all activities in line with the Group’s policies, guidelines and standards, as per the Operational Risk framework
- Mailbox and Calendar management o Accountable for the active management of the calendar and/or mailbox of the Service Recipient (“SR”) including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses
- Manage any appointments or scheduling conflicts in the best possible ways
- Collaborate, network and amicably manage challenging conversations with peers and seniors across the Group
- Work closely with stakeholders and ensure that all meetings and appointment details are updated in the SR’s calendar, accurately and timely
- Indicate or flag leaves, working from home schedules, public holidays and travel itineraries on the calendar, where appropriate and applicable
- Meeting and/or Event organisation o Responsible for the preparation and coordination of meetings including publishing agenda as well as recording minutes and/or actions accurately
- If required, coordinate weekly huddle and track action (follow up with relevant action owners or responsible persons to ensure completion and closure of outstanding actions)
- Where required, book meeting facilities (rooms or communication software such as video or audio-conferencing facilities)
- if participants include external parties for appointments, ensure there is a local support to meet and greet visitors; and abide by local protocols
- Actively participate in all team engagement activities and assist in coordinating activities to make the event(s) successful
- Roles and Responsibilities

**Vendor services requisition**
- Raise eProcurement (invoices and purchase orders) for the requisition of vendor services
- Ensure receipt of service is complete and payment duly submitted in a timely manner
- For new-to-Group vendors, ensure the supplier has been onboarded in line with the Supply Chain Management (“SCM”) Third-Party Risk Management (“TPRM”) framework, policy and guidelines - no vendor services are to be made via personal arrangements and claims via T&E
- For requisition of services and if required to do so, engage respective vendors to provide quotations

**Assist with recruitment and onboarding support**
- On behalf of the Service Recipient, work with Talent Acquisition (“TA”) to coordinate arrangements - raise job requisition (“JR”), compile resumes, arrange interviews, update progress tracker and finalise/close JR with TA
- Arrange recruitment huddle with hiring managers for screening, progress updates and finalisation, in the frequency requested by the Servi