Customer Support Executive

1 week ago

Mumbai Maharashtra, India MarketWick pvt ltd Full time

We’re Hiring: Customer Support Executive

Location: Mumbai, Maharashtra

Full-Time | 2-4 Years Experience

CTC: ₹2.5-3.5 LPA
- Coordinate with design, sales, and installation teams to resolve client issues
- Provide accurate information about products, order status, and post-installation services
- Maintain customer data and communication records
- Ensure high levels of customer satisfaction and build long-term relationships
- Assist with scheduling site visits, follow-ups, and service requests
- Customer Support / Customer Service
- Modular Kitchen / Interior Design / Home Interiors
- After-Sales Support
- Strong Communication (English, Hindi, or Marathi)
- Order Tracking & Issue Resolution
- Client Coordination
- Escalation Handling
- Team Collaboration

Pay: ₹21,101.42 - ₹35,045.07 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Total exp
- Relevant Exp
- Notice Period
- Current CTC
- Expected CTC
- Experience:

- customer support executive: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 8130882977
Application Deadline: 21/04/2025

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